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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A supply chain management software focused on customer satisfaction empowers retailers, carriers, and third-party logistics providers to lead in the realm of last-mile innovation. The integration of commerce and logistics at the point of sale allows for a flexible selection that balances convenience with cost-effectiveness. Enhanced business analytics contribute to improved strategies for planning last-mile logistics and transportation solutions. Tailored communication that considers each customer's distinct preferences enhances the overall experience from the time of purchase through to delivery. As eCommerce evolves and demand spikes, carriers and third-party logistics providers aim to boost their profitability through scalable, hyper-automated operations and efficient resource management. Grocers are compelled to accelerate their plans to accommodate this unprecedented demand. By designing a superior customer experience that emphasizes choice, control, and clear communication, businesses can transform last-mile delivery into a competitive advantage rather than an obstacle. Ultimately, the goal is to enhance the bottom line while ensuring customer satisfaction remains at the forefront of operations.

Description

PickPack is a delivery management system developed in Israel that transforms disorganized last-mile logistics into a streamlined, AI-enhanced process. Key features include: • AI-driven route optimization that learns service times for recurring stops • A dedicated mobile app for drivers on both iOS and Android, offering barcode scanning, navigation, and proof of delivery through photos, signatures, and GPS data • Live GPS tracking, a dispatcher interface, and real-time estimated time of arrivals (ETAs) • Customer notifications via WhatsApp and SMS • An open REST API facilitating integration with various order management systems, ERP, WMS, and e-commerce platforms • A fully multilingual interface supporting Hebrew, English, and Spanish, allowing users to switch languages effortlessly Designed for businesses such as restaurants, e-commerce suppliers, distributors, pharmacies, food and beverage manufacturers, and third-party courier services handling 50 to 500 deliveries daily, it caters to a wide range of delivery needs. Additionally, PickPack boasts a local team in Israel, providing support in Hebrew and features a savings calculator that can generate a personalized cost estimate in less than a minute.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

SAP Store Yes 

Integrations

SAP Store No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Milkman

Founded

2014

Country

United States

Website

www.milkman-tech.com

Vendor Details

Company Name

PickPack

Founded

2017

Country

Israel

Website

www.pickpackage.com

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants Yes 
Order Tracking No 
Routing Yes 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

Product Features

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Alternatives

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