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Average Ratings 0 Ratings
Description
A supply chain management software focused on customer satisfaction empowers retailers, carriers, and third-party logistics providers to lead in the realm of last-mile innovation. The integration of commerce and logistics at the point of sale allows for a flexible selection that balances convenience with cost-effectiveness. Enhanced business analytics contribute to improved strategies for planning last-mile logistics and transportation solutions. Tailored communication that considers each customer's distinct preferences enhances the overall experience from the time of purchase through to delivery. As eCommerce evolves and demand spikes, carriers and third-party logistics providers aim to boost their profitability through scalable, hyper-automated operations and efficient resource management. Grocers are compelled to accelerate their plans to accommodate this unprecedented demand. By designing a superior customer experience that emphasizes choice, control, and clear communication, businesses can transform last-mile delivery into a competitive advantage rather than an obstacle. Ultimately, the goal is to enhance the bottom line while ensuring customer satisfaction remains at the forefront of operations.
Description
PickPack is a delivery management system developed in Israel that transforms disorganized last-mile logistics into a streamlined, AI-enhanced process.
Key features include:
• AI-driven route optimization that learns service times for recurring stops
• A dedicated mobile app for drivers on both iOS and Android, offering barcode scanning, navigation, and proof of delivery through photos, signatures, and GPS data
• Live GPS tracking, a dispatcher interface, and real-time estimated time of arrivals (ETAs)
• Customer notifications via WhatsApp and SMS
• An open REST API facilitating integration with various order management systems, ERP, WMS, and e-commerce platforms
• A fully multilingual interface supporting Hebrew, English, and Spanish, allowing users to switch languages effortlessly
Designed for businesses such as restaurants, e-commerce suppliers, distributors, pharmacies, food and beverage manufacturers, and third-party courier services handling 50 to 500 deliveries daily, it caters to a wide range of delivery needs.
Additionally, PickPack boasts a local team in Israel, providing support in Hebrew and features a savings calculator that can generate a personalized cost estimate in less than a minute.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
SAP Store
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Milkman
Founded
2014
Country
United States
Website
www.milkman-tech.com
Vendor Details
Company Name
PickPack
Founded
2017
Country
Israel
Website
www.pickpackage.com
Product Features
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
Yes
For Restaurants
Yes
Order Tracking
No
Routing
Yes
Scheduling
Yes
Signature Capture
No
Surveys & Feedback
Yes