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Description
Milano Software streamlines all of your business functions within a single platform, aiming to enhance the efficiency of your team. We provide a range of management software solutions that are designed to empower and grow your business effectively. Ideal for professionals in the salon and beauty sector, our software includes features such as online appointment booking, scheduling, point of sale, and timely text & email notifications that enhance the overall customer experience. This solution is also tailored for those in the spa industry or similar fields, with specific functionalities for appointment scheduling by room and service, handling insurance forms, and managing customer relationships seamlessly. You can build a comprehensive customer database to facilitate your customer relationship management efforts. Additionally, our platform grants access to a variety of marketing tools that allow you to launch effective campaigns aimed at boosting your brand's presence. With our software, processing transactions becomes a breeze, ensuring a smooth and hassle-free checkout experience for your clients, while also allowing you to focus on delivering exceptional service.
Description
Tustena CRM represents the latest advancement in extended customer relationship management offered by the TeamSystem group. Since its market introduction in 2003, it has established itself as one of the most comprehensive and competitive CRM solutions available, benefiting from a foundation of Italian expertise, research, and know-how. Unlike the past, when competitive advantages were primarily derived from production systems, the current focus has shifted towards enhancing customer care and effectively managing business relationships and contacts. By integrating Tustena CRM into its suite of management tools, businesses can significantly enhance their customer oversight, minimize expenses, and boost profitability. The platform streamlines essential services and automations for customer base management and optimizes time and resource allocation. With Tustena CRM, tracking activities, organizing appointments, and overseeing email communications transforms into a collective effort, resulting in a remarkable decrease in the time spent searching for existing information within the company. This not only improves efficiency but also fosters a more organized approach to customer relationship management.
API Access
Has API
API Access
Has API
Integrations
First Data
Moneris
Progress OpenEdge
Shift4
Worldpay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Milano Software
Founded
1989
Country
Canada
Website
milanosoftware.com/software/
Vendor Details
Company Name
Digita
Website
www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf
Product Features
Spa
Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
