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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.

Description

By integrating the capabilities of PSX with the comprehensive data from RepairLink and CollisionLink, dealerships can effectively manage their parts business through actionable insights and streamlined customer information. The platform features visual and interactive dashboards that simplify the tracking of parts department performance. Users can monitor all sales activities and organize follow-up communications efficiently. This allows for proactive and informed decision-making through the use of dynamic filtering and detailed reports. Additionally, key data points can be monitored, and automated reports can be configured according to user-specific criteria. Dealers can access both on-demand and scheduled reports to stay updated on sales activity and follow-up progress. This comprehensive suite of tools equips dealerships to successfully navigate wholesale growth, transforming analytics into effective strategies for business success. Ultimately, the integration fosters a more responsive and data-driven approach to managing parts sales.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infomedia

Founded

2012

Country

Australia

Website

www.infomedia.com.au/parts/crm/

Vendor Details

Company Name

OEConnection

Founded

2000

Country

United States

Website

oeconnection.com/solutions/dealer-solutions/psxlink

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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