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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Track your Customer's calibration equipment and your Calibration Standards using Barcode/QR codes labels, real-time asset alerts and more. You can create calibration certificates and labels using raw data. You can create your own calibration certificates and stickers templates. You can assign jobs to technicians based upon their competency. Our KANBAN dashboard allows you to track progress and identify bottlenecks. With built-in traceability reports and audit logs, competency matrixes, etc., you can always be audit-ready. Send quotes, invoices, delivery reports, etc. to your customers. Track receivables, accept payments. Track asset health, maintain calibration history. Generate statistical process control charts. Forward and backward traceability. To resolve non-compliance issues, create and assign them to users. Categorize ncrs as customer complaints, internal, audit findings, etc.

Description

ServMate is an innovative software solution designed for field service management and CMMS, specifically tailored for engineering-oriented service teams in Australia, such as instrument technicians, calibration laboratories, industrial maintenance providers, and field service engineers. This comprehensive platform includes features like drag-and-drop scheduling for job dispatch, automated preventive maintenance, inventory tracking for both van-stock and warehouses, detailed asset and device management with complete service histories, and the ability to create purchase orders directly from the field. What truly distinguishes ServMate are its unique offerings: a specialized calibration compliance module that manages intervals, due dates, certificate organization, and audit-ready records—capabilities that are typically absent in standard FSM platforms—and the ServMate Buyer's Network, which connects customers to industrial spare parts at a price reduction of 20-30% off the list price, including hard-to-find and obsolete items. Additionally, it operates on a flexible pricing model starting at A$69 per user per month, with no long-term commitments required, ensuring a user-friendly experience backed by local support. With its Australian roots and dedicated support, ServMate is well-equipped to meet the specific needs of its users in the field service industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$69 AUD/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Metquay

Founded

2000

Country

United Kingdom

Website

metquay.com

Vendor Details

Company Name

ServMate

Founded

2026

Country

Australia

Website

www.servmate.com.au

Product Features

Calibration Management

Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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Zeen Group Pty Ltd