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Average Ratings 0 Ratings
Description
Numerous carriers provide self-service options that essentially transfer the workload onto you. Acknowledging your busy schedule, we are here to assist you. Integrate our robust Enterprise Hardened Expense Management software, MethodiCall, with our vast industry knowledge to achieve swift and precise outcomes. In contrast to many businesses that profess to offer comprehensive self-service functionalities, they are merely shifting the burden onto you! Recognizing your limited resources, our managed service stands out as not only powerful but also user-friendly. We simplify the process of retrieving invoices and electronic billing feeds directly into our premier platform, MethodiCall, while incorporating your corporate directory that outlines Divisions, Departments, and GL numbers. Our solution enables automated distribution of reports across the enterprise. Given that your carrier bills are typically lengthy, complex, and prone to errors, we transform them into actionable management insights, significantly reducing administrative burdens. By optimizing internal business processes, you can experience substantial time savings and improve overall efficiency. This means you can focus more on strategic initiatives rather than getting bogged down by tedious administrative tasks.
Description
OfficeWatch Call Reporting, a powerful telemanagement tool for enterprises, simplifies the management of the communication network and increases visibility. The dashboard features include tabs that list the most expensive, frequent dialed and highest-cost calls. This allows users to see a quick overview of all activity within their organization. Automatic notifications via email, screen popup and text to key personnel are a great way to reduce liability when an emergency call is placed. You can quickly distinguish misdials from true emergencies. Users can customize the dashboards and configuration settings to make the system work for them. The interface is intuitive and easy to use. OfficeWatch Call Reporting features a flexible reporting engine that allows users to schedule reports automatically without interrupting telecom administrators.
API Access
Has API
API Access
Has API
Integrations
Avaya Aura
Avaya IP Office
Cisco 5000 Series
MiCloud Connect
MiContact Center Business
MiVoice Business
NEC UNIVERGE
Integrations
Avaya Aura
Avaya IP Office
Cisco 5000 Series
MiCloud Connect
MiContact Center Business
MiVoice Business
NEC UNIVERGE
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Smart Thought Technologies
Founded
2003
Country
Canada
Website
www.smartthought.ca
Vendor Details
Company Name
Metropolis Technologies
Founded
1993
Country
United States
Website
www.metropolis.com
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting