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ease
features
design
support

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Description

Metered TURN offers a comprehensive TURN-as-a-Service solution tailored for WebRTC applications globally. In scenarios where establishing a direct peer-to-peer connection is problematic—such as with symmetric NATs, corporate firewalls, and carrier-grade NAT—a TURN server is essential for relaying audio, video, and data. With an expansive dedicated TURN network spanning over 31 regions and more than 100 edge Points of Presence, Metered ensures a median relay latency of under 30 milliseconds and maintains an impressive uptime target of 99.999%. Additionally, it provides detailed bandwidth analytics for each account. The service supports STUN, TURN, and TURNS (TURN-over-TLS) on ports 80 and 443, utilizing both UDP and TCP protocols to effectively navigate restrictive network environments. Furthermore, credentials are dynamically provided via REST, allowing for rapid integration into any WebRTC stack within minutes, enhancing the user experience.

Description

Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Jitsi

Integrations

Jitsi

Pricing Details

$99/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Next Path Software Consulting Inc.

Founded

2013

Country

Canada

Website

metered.ca/stun-turn

Vendor Details

Company Name

CALLSTATS I/O

Founded

2014

Country

Finland

Website

www.callstats.io

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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