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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Metaware.nl offers a contemporary and adaptable quality management software solution designed to aid organizations in the establishment, oversight, and ongoing enhancement of their Quality Management System (QMS or GRC). This platform is fully compliant with ISO 9001, ISO 14001, ISO 27001, and various other global standards, allowing businesses to effectively meet legal, regulatory, and certification obligations. By consolidating document control, process oversight, risk management, incident and complaint handling, CAPA, internal audits, and management reviews into a single secure, sovereign cloud solution, Metaware streamlines operations. Organizations benefit from real-time dashboards, automated workflows, role-specific access, and version control, which empower them to maintain comprehensive command over quality, compliance, and operational efficiency. Furthermore, Metaware alleviates administrative workload, enhances transparency, and fosters a culture of continuous improvement, making it an ideal choice for both small and medium enterprises as well as larger organizations dedicated to robust quality assurance and compliance management. Overall, Metaware stands out as a vital tool for any organization aiming to optimize its quality management processes.

Description

QSE SMART is a specialized software application for quality, safety, environmental, and risk management, tailored for small to mid-sized businesses and projects accommodating between 5 to 500 users. This application offers a robust framework that aligns with essential ISO standards such as ISO9001, ISO45001, and ISO14001, thereby streamlining the daily operations of your integrated QSE management system. By making ISO standards relevant to your business, QSE SMART enhances understanding and implementation. Built on a risk-based methodology in line with ISO 31000, it empowers organizations to gather and utilize critical data and metrics that align with their goals regarding quality, safety, environment, and risk management. This includes tracking objectives and targets, conducting management reviews, identifying risks and opportunities, managing non-conformities and improvements, performing audits and inspections, and addressing accidents, incidents, and hazards. Additionally, it covers corrective actions, equipment calibration, and the control of documented information, ensuring comprehensive oversight and continuous improvement in your organization's processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra Yes 

Integrations

Microsoft Entra No 

Pricing Details

€142/month (Bronze)
Free Trial Yes 
Free Version No 

Pricing Details

$3742.28 one-time payment
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Metaware

Founded

1996

Country

The Netherlands

Website

www.metaware.nl

Vendor Details

Company Name

CY Innovations

Country

Australia

Website

www.cyinnovations.com/software/qse-smart/

Product Features

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management Yes 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing Yes 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management No 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

Product Features

EHS Management

Audit Management No 
Corrective / Preventive Actions No 
Environmental Management No 
Environmental Risk Assessment No 
Forms Management No 
Incident Management No 
Industrial Safety Management No 
Injury Reporting No 
Inspection Management No 
MSDS No 
OSHA Recordkeeping No 
Occupational Health Management No 
Safety Risk Assessment No 
Training Management No 
Waste Management No 

Environmental

Air Management No 
Auditing No 
Compliance Management No 
Document Management No 
Emissions Inventory No 
Hazardous Materials Control No 
Sustainability Management No 
Training Management No 
Waste Management No 
Water Management No 

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Safety Management

Audit Management No 
Corrective / Preventive Actions No 
Incident Management No 
Injury Reporting No 
Inspection Management No 
OSHA Recordkeeping No 
Safety Risk Assessment No 
Training Management No 

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