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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Metaware.nl offers a contemporary and adaptable quality management software solution designed to aid organizations in the establishment, oversight, and ongoing enhancement of their Quality Management System (QMS or GRC). This platform is fully compliant with ISO 9001, ISO 14001, ISO 27001, and various other global standards, allowing businesses to effectively meet legal, regulatory, and certification obligations. By consolidating document control, process oversight, risk management, incident and complaint handling, CAPA, internal audits, and management reviews into a single secure, sovereign cloud solution, Metaware streamlines operations. Organizations benefit from real-time dashboards, automated workflows, role-specific access, and version control, which empower them to maintain comprehensive command over quality, compliance, and operational efficiency. Furthermore, Metaware alleviates administrative workload, enhances transparency, and fosters a culture of continuous improvement, making it an ideal choice for both small and medium enterprises as well as larger organizations dedicated to robust quality assurance and compliance management. Overall, Metaware stands out as a vital tool for any organization aiming to optimize its quality management processes.

Description

Software designed for ISO and BRC compliance fulfills the criteria of various management standards, such as ISO 9001, 14001, ISO 45001, ISO 27001, and the BRC benchmarks. It features a robust and user-friendly CAPA system that effectively documents continuous improvement initiatives, non-conformities, root cause analyses, corrective and preventive actions, and key performance data on losses. The software also ensures efficient version and change control for system documentation and regulated forms. Additionally, it implements location-based controls to restrict user access to documents based on their specific roles. There is a compliance evaluation tool that details the necessary compliance obligations, assigns departmental responsibilities, and provides guidance on adhering to legal and other relevant standards, applicable to both single and multiple standards, including ISO 9001, ISO 14001, ISO 45001, ISO 27001, and others. Furthermore, it simplifies the qualification, ongoing evaluation, and performance improvement of suppliers, service providers, and contractors through tailored risk management workflows, assessments, scheduled re-assessments, and focused action logs. This comprehensive approach ensures that organizations not only meet compliance standards but also foster a culture of continuous improvement and accountability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra Yes 
Panacea No 

Integrations

Microsoft Entra No 
Panacea Yes 

Pricing Details

€142/month (Bronze)
Free Trial Yes 
Free Version No 

Pricing Details

$150.95 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Metaware

Founded

1996

Country

The Netherlands

Website

www.metaware.nl

Vendor Details

Company Name

ProActive QMS

Country

United Kingdom

Website

www.proactiveqms.com

Product Features

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management Yes 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing Yes 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management No 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

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