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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Metaware.nl offers a contemporary and adaptable quality management software solution designed to aid organizations in the establishment, oversight, and ongoing enhancement of their Quality Management System (QMS or GRC). This platform is fully compliant with ISO 9001, ISO 14001, ISO 27001, and various other global standards, allowing businesses to effectively meet legal, regulatory, and certification obligations. By consolidating document control, process oversight, risk management, incident and complaint handling, CAPA, internal audits, and management reviews into a single secure, sovereign cloud solution, Metaware streamlines operations. Organizations benefit from real-time dashboards, automated workflows, role-specific access, and version control, which empower them to maintain comprehensive command over quality, compliance, and operational efficiency. Furthermore, Metaware alleviates administrative workload, enhances transparency, and fosters a culture of continuous improvement, making it an ideal choice for both small and medium enterprises as well as larger organizations dedicated to robust quality assurance and compliance management. Overall, Metaware stands out as a vital tool for any organization aiming to optimize its quality management processes.

Description

Paradigm 3 is a comprehensive platform available for both web and desktop use, tailored to assist businesses with compliance management focusing on Document Control, CAPA Compliance, and Competency Tracking and Training. This software provides a variety of features, including an event manager for handling incident investigations and customer complaints, email-delivered task notifications, and tools for preparing audits, among others. Industries such as Healthcare, Manufacturing, Test Labs, and Service Industries greatly benefit from the functionalities of Paradigm 3. With this innovative solution, organizations can eliminate the need for multiple additional modules to fulfill their compliance requirements. The system consists of four primary modules equipped with over 50 standard forms designed to address all aspects of Quality, Safety, and Environmental management. Furthermore, our form designer empowers users to create customized forms or modify existing ones, ensuring that every specific need is met seamlessly. This flexibility in form design enhances the platform's utility, making it an indispensable tool for businesses striving for compliance excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra Yes 

Integrations

Microsoft Entra No 

Pricing Details

€142/month (Bronze)
Free Trial Yes 
Free Version No 

Pricing Details

$1000.00/one-time
Starting price $1,000.00/one-time
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Metaware

Founded

1996

Country

The Netherlands

Website

www.metaware.nl

Vendor Details

Company Name

Interax Group

Founded

1995

Country

Canada

Website

www.interaxgrp.com

Product Features

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management Yes 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing Yes 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management No 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

Product Features

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing Yes 
Environmental Compliance Yes 
FDA Compliance Yes 
HIPAA Compliance Yes 
ISO Compliance Yes 
Incident Management No 
OSHA Compliance Yes 
Risk Management Yes 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control Yes 
Workflow / Process Automation No 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management Yes 
Risk Management No 
Supplier Quality Control No 
Training Management Yes 

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