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Description

MessageSolution's award-winning Enterprise Email Archive™ (EEA) Platform is a versatile and intelligent solution designed for enterprise archiving and eDiscovery, efficiently handling vast amounts of data while providing compliance and eDiscovery services for clients worldwide across various email environments. It stands out as one of the few compliance archiving, eDiscovery, security, and information governance providers that deliver a comprehensive solution covering email, SharePoint, file systems, OneDrive, and Office 365 Teams. The platform’s unified cloud architecture is specially crafted to cater to global enterprise customers by offering a centralized management console that oversees server clusters and storage tiers, including Azure Object and Amazon AWS, whenever necessary. For organizations opting for on-premise or hybrid setups, MessageSolution presents the most scalable option available in the market, making it an ideal choice for enterprises needing compliance, eDiscovery, content security, and data backup capabilities. This flexibility and comprehensive approach ensure that businesses can maintain robust data management practices in an increasingly complex digital landscape.

Description

OpenText MailStore Cloud Archive is a SaaS-based email archiving solution tailored for small to medium-sized enterprises, operating in the cloud. This versatile platform accommodates nearly all standard email systems, such as Microsoft 365 (Exchange Online), on-premises Microsoft Exchange Server, Google Workspace, and various IMAP and POP3 servers, allowing for the archiving of both individual and multiple mailboxes, including shared and group accounts. It facilitates comprehensive archiving through methods like journaling—where emails are captured prior to delivery—and mailbox synchronization, preserving the folder structure as well. The service includes features like deduplication, support for Information Rights Management (IRM) protected messages, handling of non-delivery reports, and the capability to delete archived messages from active mailboxes. All emails archived are stored in a secure and tamper-proof format, ensuring they are authentic replicas that mirror the originals, bolstered by robust encryption, digital signatures, and audit logging that complies with legal standards. Additionally, this solution can significantly enhance an organization’s compliance and data management strategies by providing a reliable way to retain critical communications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Workspace No 
Microsoft 365 No 
Microsoft Exchange No 

Integrations

Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Exchange Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$259 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MessageSolution

Founded

2004

Country

United States

Website

www.messagesolution.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.mailstore.com/en/products/mailstore-cloud/

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing Yes 
Environmental Compliance Yes 
FDA Compliance Yes 
HIPAA Compliance Yes 
ISO Compliance Yes 
Incident Management No 
OSHA Compliance Yes 
Risk Management Yes 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

eDiscovery

Case Analytics No 
Compliance Management Yes 
Discussion Threads No 
Document Indexing Yes 
Document Tracking No 
Full Text Extraction No 
Keyword Search No 
Metadata Extraction No 
Topic Clustering Yes 

Email Archiving

Access Control No 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export No 
Encryption No 
Retention Management No 
Storage Management No 
Threat Protection No 
eDiscovery No 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Email Archiving

Access Control No 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export No 
Encryption No 
Retention Management No 
Storage Management No 
Threat Protection No 
eDiscovery No 

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