Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform your customer relationship management to align with the evolving demands of consumers in today's digital landscape. Monitor every step of your operations, from order placement to payment processing. Create invoices and manage promotional offers effectively. Enhance your revenue performance by increasing profit margins and boosting store sales through a robust marketing cloud. Leverage customer data to make informed decisions and tailor campaigns that resonate with individual preferences. Provide a smooth shopping experience regardless of time or location, while also mitigating the risk of lost sales across both physical and online platforms. By embracing these strategies, businesses can better connect with their customers and adapt to the fast-paced changes in the market.
Description
Integrate a live video chat feature that supports mobile devices and recording, allowing for complete customization to fit your contact center's specific requirements. Experience a sophisticated and secure web chat system equipped with dynamic pre-written messages, real-time translation, PCI compliance, and message previews. Enhance customer support and sales efforts with secure browsing and screen sharing functionalities. Facilitate immediate communication through live voice calls, web callbacks, and PSTN features. Utilize a conversational chatbot that smoothly transitions to live agents, accessible on your website, mobile app, and various social media platforms including WhatsApp. Effectively manage messaging on WhatsApp and social media with image support for enhanced customer interaction. Companies of all sizes leverage Talkative to boost sales, enhance customer engagement, and lower operational expenses. Transform the traditional in-store experience into an online platform with live video chat to foster sales and provide tailored customer service. Encourage seamless customer interaction across multiple channels to improve service quality and support digital sales funnels, making every customer touchpoint more effective. This comprehensive approach not only elevates customer satisfaction but also drives long-term loyalty and retention.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Analytics
No
Salesforce Agentforce Service
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Indian Mesh
Founded
2012
Country
India
Website
meshink.xyz/
Vendor Details
Company Name
Talkative
Founded
2015
Country
United Kingdom
Website
talkative.uk
Product Features
Fitness
Attendance Tracking
No
Billing & Invoicing
Yes
Check-In Manager
No
Class Management
No
Contract Management
No
Employee Management
Yes
Event Management
Yes
Inventory Management
Yes
Marketing Management
Yes
Membership Management
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes