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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform your customer relationship management to align with the evolving demands of consumers in today's digital landscape. Monitor every step of your operations, from order placement to payment processing. Create invoices and manage promotional offers effectively. Enhance your revenue performance by increasing profit margins and boosting store sales through a robust marketing cloud. Leverage customer data to make informed decisions and tailor campaigns that resonate with individual preferences. Provide a smooth shopping experience regardless of time or location, while also mitigating the risk of lost sales across both physical and online platforms. By embracing these strategies, businesses can better connect with their customers and adapt to the fast-paced changes in the market.

Description

Integrate a live video chat feature that supports mobile devices and recording, allowing for complete customization to fit your contact center's specific requirements. Experience a sophisticated and secure web chat system equipped with dynamic pre-written messages, real-time translation, PCI compliance, and message previews. Enhance customer support and sales efforts with secure browsing and screen sharing functionalities. Facilitate immediate communication through live voice calls, web callbacks, and PSTN features. Utilize a conversational chatbot that smoothly transitions to live agents, accessible on your website, mobile app, and various social media platforms including WhatsApp. Effectively manage messaging on WhatsApp and social media with image support for enhanced customer interaction. Companies of all sizes leverage Talkative to boost sales, enhance customer engagement, and lower operational expenses. Transform the traditional in-store experience into an online platform with live video chat to foster sales and provide tailored customer service. Encourage seamless customer interaction across multiple channels to improve service quality and support digital sales funnels, making every customer touchpoint more effective. This comprehensive approach not only elevates customer satisfaction but also drives long-term loyalty and retention.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics No 
Salesforce Agentforce Service No 

Integrations

Google Analytics Yes 
Salesforce Agentforce Service Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Indian Mesh

Founded

2012

Country

India

Website

meshink.xyz/

Vendor Details

Company Name

Talkative

Founded

2015

Country

United Kingdom

Website

talkative.uk

Product Features

Fitness

Attendance Tracking No 
Billing & Invoicing Yes 
Check-In Manager No 
Class Management No 
Contract Management No 
Employee Management Yes 
Event Management Yes 
Inventory Management Yes 
Marketing Management Yes 
Membership Management Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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