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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing Merlin, a leading veterinary technology solution tailored for your practice. This practice management system serves as the central hub for your operations, offering unparalleled connectivity, enhanced accessibility, and greater flexibility while streamlining your team's efficiency. It encompasses all the essential features expected from a veterinary management system, combined with secure, cloud-based technology that allows your staff to work in a manner that best suits both your practice and its clients. Always prioritizing patient health, Merlin seamlessly integrates with an extensive array of tools, ranging from diagnostic equipment to wellness healthcare plans. Additionally, its owner engagement features are designed to enhance loyalty, retention, and compliance by fostering a stronger bond with your clients. The pricing tools within Merlin are both versatile and user-friendly, helping to avoid inaccuracies and lost charges that can adversely affect your business performance. Ultimately, Merlin not only supports your practice’s daily operations but also contributes to building long-lasting relationships with pet owners.

Description

Alleviate the workload on your front desk and offer your clients a seamless communication channel with your clinic around the clock! The Virtual Vet Nurse is an innovative digital assistant designed exclusively for the veterinary sector. Operating continuously, this dedicated chat-bot efficiently manages a variety of routine tasks and client inquiries. It can assist clients in scheduling appointments, responding to frequently asked questions, reordering medications, and collecting basic patient histories. Your Virtual Vet Nurse integrates seamlessly into your website or Facebook page, embodying a unique persona that represents your clinic, allowing you to select its name and gender. This service is available for use worldwide. In addition to managing bookings and medication orders, it facilitates quote arrangements, addresses common queries, and enhances retail operations through click & collect and online sales. Clients can even upload photos to assist with pre-consultation histories and follow-up management, ensuring a comprehensive service. This digital employee is not just a resource; it's a valuable addition to your clinic's team, improving efficiency and client satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 

Integrations

Facebook Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AmerisourceBergen

Founded

1985

Country

United States

Website

www.mwiah.co.uk/enterprise-solutions

Vendor Details

Company Name

Virtual VetNurse

Country

New Zealand

Website

www.virtualvetnurse.com

Product Features

Veterinary

Appointment Reminders Yes 
Appointment Scheduling Yes 
Billing & Invoicing Yes 
Boarding Management No 
Image Storage Yes 
Inventory Management Yes 
Patient Records Yes 
Prescription Management No 
Treatment Plans Yes 

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant No 

Veterinary

Appointment Reminders No 
Appointment Scheduling Yes 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records Yes 
Prescription Management Yes 
Treatment Plans Yes 

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