Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Merlin offers a software solution designed for managing crises, addressing the unexpected nature of such events. Our application, CrisisSuite, is a cloud-based tool that assists in mitigating the impacts of crises effectively. The Alerting module is essential during a crisis, ensuring that immediate communication is streamlined without any delays. The Social Media Trainer enhances crisis simulations by immersing participants in realistic scenarios involving social media, making the training experience more impactful. When a crisis strikes, despite your best efforts to prevent it and having plans in place, the pressure mounts as circumstances evolve rapidly. Employees across the organization are dedicated to minimizing the fallout, often facing a barrage of challenges. The Social Media Trainer not only prepares your team but also equips them with the skills to address media communications head-on during these critical exercises. Through this comprehensive approach, organizations can better navigate the chaotic landscape of a crisis.
Description
RapidCast offers a flexible platform that enables organizations to send both mass and targeted SMS messages, make phone calls, and distribute emails, while also allowing seamless integration with contact management systems, social media, RSS feeds, and various other tools. This comprehensive business notification system supports leaders in effectively handling crisis situations, coordinating events, managing schedules, and enhancing employee communication, all through a single, robust solution. Crafting successful communication strategies within government sectors can be particularly challenging due to the diverse backgrounds and needs of the community members. Nonprofit organizations often find themselves balancing the vital role of securing donor support with the demands of managing operations, clients, staff, and volunteers. With RapidCast, users can send detailed SMS text messages that include hyperlinks, file attachments, and comprehensive message analytics, ensuring clear and effective communication. This capability not only streamlines communication but also enhances engagement with stakeholders, further solidifying the organization's outreach efforts.
API Access
Has API
API Access
Has API
Integrations
Facebook
LinkedIn
Vimeo
X (Twitter)
YouTube
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merlin Software
Founded
2015
Country
Netherlands
Website
merlincrisis.com
Vendor Details
Company Name
High Ground Solutions
Country
United Kingdom
Website
www.highgroundsolutions.com/our-solutions/
Product Features
Business Continuity
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Employee Communication Tools
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing