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Description
Mail from external sources is collected by Mercury and deposited into the designated mailbox of the recipient, enabling the user to retrieve it whenever they wish. When local users wish to send messages to the outside, these messages are forwarded to Mercury, which manages the delivery process, alleviating the workload on the user's device and permitting them to focus on other tasks. With a dialup connection, only the mail server needs to have access to that link, meaning individual workstations do not require their own modems or Internet connections. This setup allows the mail server to continue managing email even if the client workstations are powered down, thereby supporting functionalities that require constant service availability, such as automatic replies and auto-forwarding. As a result, users enjoy a seamless experience without the need for constant vigilance over their email communications.
Description
The OpenText Core Email Continuity solution guarantees uninterrupted email access even if the primary mail system fails, by seamlessly redirecting communications to a secure web portal or Outlook using POP/IMAP, thus allowing users to read, reply, forward, compose, and send emails as if there were no outage. It retains up to 30 days of incoming messages, ensuring that recent email exchanges are safeguarded. In the event of a mail server failure, incoming emails are temporarily held at the spam filter, while users are automatically routed to the continuity service; once the primary server is operational again, all email activities (including sent messages, replies, forwards, and new entries) synchronize back to the main inbox, maintaining a seamless experience. The system does not require any extra hardware, is auto-provisioned through a central portal, and operates in the background until needed, thus offering a hassle-free solution. Users can access their email from any device, anywhere, utilizing either the web interface or standard email applications without any disruption to their workflow. This flexibility and reliability make it an invaluable tool for organizations looking to ensure constant email communication.
API Access
Has API
API Access
Has API
Integrations
Microsoft Outlook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pegasus
Website
www.pmail.com/overviews/ovw_mercury.htm
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
cybersecurity.opentext.com/products/email-security/email-continuity/
Product Features
Product Features
Business Continuity
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting