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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mail from external sources is collected by Mercury and deposited into the designated mailbox of the recipient, enabling the user to retrieve it whenever they wish. When local users wish to send messages to the outside, these messages are forwarded to Mercury, which manages the delivery process, alleviating the workload on the user's device and permitting them to focus on other tasks. With a dialup connection, only the mail server needs to have access to that link, meaning individual workstations do not require their own modems or Internet connections. This setup allows the mail server to continue managing email even if the client workstations are powered down, thereby supporting functionalities that require constant service availability, such as automatic replies and auto-forwarding. As a result, users enjoy a seamless experience without the need for constant vigilance over their email communications.

Description

The OpenText Core Email Continuity solution guarantees uninterrupted email access even if the primary mail system fails, by seamlessly redirecting communications to a secure web portal or Outlook using POP/IMAP, thus allowing users to read, reply, forward, compose, and send emails as if there were no outage. It retains up to 30 days of incoming messages, ensuring that recent email exchanges are safeguarded. In the event of a mail server failure, incoming emails are temporarily held at the spam filter, while users are automatically routed to the continuity service; once the primary server is operational again, all email activities (including sent messages, replies, forwards, and new entries) synchronize back to the main inbox, maintaining a seamless experience. The system does not require any extra hardware, is auto-provisioned through a central portal, and operates in the background until needed, thus offering a hassle-free solution. Users can access their email from any device, anywhere, utilizing either the web interface or standard email applications without any disruption to their workflow. This flexibility and reliability make it an invaluable tool for organizations looking to ensure constant email communication.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook

Integrations

Microsoft Outlook

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pegasus

Website

www.pmail.com/overviews/ovw_mercury.htm

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

cybersecurity.opentext.com/products/email-security/email-continuity/

Product Features

Product Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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