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Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
Description
Our innovative SaaS solutions effectively minimize the chances of users abandoning your e-commerce site without making a purchase, and if they do leave, we have strategies to bring them back to complete their transactions. With our approach, you can boost your e-commerce revenue by 10% within just 15 days, all without needing any technical adjustments on your end. It's understandable to be concerned about visitors leaving your site without finalizing their purchases; however, the uncertainty of not knowing why they left can be even more troubling. You might be spending excessively on platforms like Google Ads, Facebook Ads, and SEO to drive traffic, only to see most potential customers choose your competitors instead. A high bounce rate indicates that your paid campaigns are not yielding the desired results, effectively wasting your investment. Acquiring new customers is costly, and when someone fills their cart but decides against completing the purchase, this highlights a significant conversion issue that could jeopardize your overall profitability. Additionally, if your IT team struggles with agility, any enhancements you wish to implement may take months to execute, resulting in further financial losses. In today's fast-paced market, being able to act quickly is crucial for success, making it vital to address these challenges efficiently.
API Access
Has API
API Access
Has API
Integrations
JRNI
SAP Analytics Cloud
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Vendor Details
Company Name
blueknow
Founded
2009
Country
Spain
Website
www.blueknow.com/en/
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates