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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

Description

Enhance Your Retail Operations with an Innovative In-Store Solution By implementing a few straightforward adjustments, you can greatly enhance your store's processes and ensure products are readily available on the shelves. Our in-store solution, ZetesAthena, empowers you to efficiently oversee essential tasks and operations, leading to smoother store management and increased customer satisfaction. Intuitive and Accessible In-Store Solution With ZetesAthena, your store staff will have access to mobile devices that provide them with real-time updates and notifications. This immediate access to a comprehensive product inventory ensures that employees can assist customers promptly, minimizing wait times and reducing the chances of lost sales. This versatile in-store solution facilitates a wide range of activities, from receiving goods and managing stock to fulfilling orders across multiple channels, ultimately streamlining your retail business operations. Furthermore, the ease of use of ZetesAthena encourages employee engagement and enhances overall productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

JRNI
Microsoft 365
Oracle Fusion Cloud ERP
SAP Analytics Cloud
SAP ERP
Salesforce

Integrations

JRNI
Microsoft 365
Oracle Fusion Cloud ERP
SAP Analytics Cloud
SAP ERP
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Vendor Details

Company Name

Zetes

Founded

1984

Country

Belgium

Website

www.zetes.com/en/news/zetes-launches-zetesathena-a-cloud-based-solution-to-centrally-manage-in-store-operations-of

Product Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Product Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

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