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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

Description

Increase sales by reaching your customers directly with a phygital experience in-store. Give your customers an in-store experience. You can simply get them on a live video call and show the product. Customers can be assisted by automated search-suggestions based keywords to help them find the right product. Chatbot that can be customized to allow customers to shop in their preferred languages Customers can redeem their points, coupons, and gift vouchers when they shop on WebBot. Use ad-like stories and updates to engage customers and drive profitable customer action. Smart conversations can increase store sales and ensure safety for staff and customers. You can choose to have a single conversation or a complete suite depending on your business needs. Meet your customers in their safe place, their home. You can connect via WhatsApp/WebBot. Send product catalogues, personalized recommendations, and more. Shopster conversational toolkit helps businesses adapt quickly to changing consumer habits.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

JRNI
SAP Analytics Cloud
Salesforce
WhatsApp

Integrations

JRNI
SAP Analytics Cloud
Salesforce
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Vendor Details

Company Name

Easyrewardz

Country

India

Website

www.easyrewardz.com

Product Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

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