Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
Description
With a contactless solution, you can launch buy online, pick-up curbside or in-store. You can drive traffic, increase revenue, and create the ultimate customer experience using a mobile shopping app, clienteling and omnichannel fulfillment. All of these features can be integrated into your eCommerce platform. With the personalization they desire, reach your customers wherever they are. Get their attention with targeted push notifications that are based on their interests. Encourage foot traffic with the power and convenience of geofencing. You can now get the convenience that consumers expect, including one-touch payments, QR and barcode scanners, and the ability to order in-app and pick it up in-store. Associate access to full consumer profiles and past omnichannel shopping history can personalize your brand experience. Associate can leverage real-time inventory to create mixed cart transactions and upsell or cross-sell products.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Chase Merchant Services
Facebook
Google Ads
Google Analytics
Ingenico AXIUM
Magento
Mauve
OXID eShop
PlentyONE
Integrations
BigCommerce
Chase Merchant Services
Facebook
Google Ads
Google Analytics
Ingenico AXIUM
Magento
Mauve
OXID eShop
PlentyONE
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Vendor Details
Company Name
Shopgate
Founded
2009
Country
United States
Website
shopgate.com
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce