Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

Description

Utilize a contemporary cloud and headless commerce framework to swiftly create, expand, and introduce digital services for curbside pickup, delivery, point of sale, mobility, self-service, and beyond. This approach enables the delivery of scalable and robust digital interactions without the need for backend commerce development or the constraints associated with outdated monolithic store and commerce systems. By extending or replacing existing legacy systems, businesses can implement omnichannel solutions, mobile POS, and effective enterprise promotions. To foster customer relevance and loyalty, organizations can develop impactful promotions that engage customers at every touchpoint. Additionally, gain a comprehensive perspective on digital engagement, including customer service status and tasks, whether in-store, at the curb, or during delivery. Equip stores with the necessary tools to assemble orders seamlessly, address customer preferences, and enhance employee workflows. Moreover, enhance the curbside experience by incorporating powerful features that allow customers to reserve items online and complete payments upon arrival, ensuring convenience and satisfaction. This holistic approach not only improves operational efficiency but also significantly enriches the customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JRNI Yes 
SAP Analytics Cloud Yes 
Salesforce Yes 
Trucker Tools No 

Integrations

JRNI No 
SAP Analytics Cloud No 
Salesforce No 
Trucker Tools Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Vendor Details

Company Name

OneView Commerce

Founded

2010

Country

United States

Website

www.oneviewcommerce.com

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy Yes 
Retail Site Audit Yes 
Workforce Management Yes 

Product Features

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Alternatives

Alternatives