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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Meraki Insight empowers IT administrators to enhance the user experience by significantly speeding up the process of identifying network or application issues. The efficiency of cloud applications depends not only on a robust and well-structured local area network (LAN) but also on the effectiveness of the service provider's infrastructure, the wide area network (WAN) or Internet, and the remote software-as-a-service (SaaS) application in use. Overwhelmed IT teams gain valuable insights and experience a notable decrease in troubleshooting efforts, allowing them to concentrate on the genuine sources of user dissatisfaction and deliver quicker and more effective solutions. This swift resolution of issues provides IT professionals with extra time to address the core priorities of their organization. To utilize Meraki Insight, a collector is necessary for data gathering, and the Meraki MX platform can seamlessly be upgraded to serve this function. As data traverses both LAN and WAN interfaces, deep packet inspection enables IT to identify the fundamental cause of issues, offering straightforward visibility into performance throughout the entire process, thus further enhancing operational efficiency. Ultimately, this holistic approach not only streamlines troubleshooting but also leads to an overall improvement in service delivery.

Description

MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Meraki No 
Constant Contact No 
Facebook No 
Hive No 
HubSpot CRM No 
Klaviyo No 
Mailchimp No 
Salesforce No 
UniFi Identity No 
Zapier No 
dotdigital Engagement Cloud No 

Integrations

Cisco Meraki Yes 
Constant Contact Yes 
Facebook Yes 
Hive Yes 
HubSpot CRM Yes 
Klaviyo Yes 
Mailchimp Yes 
Salesforce Yes 
UniFi Identity Yes 
Zapier Yes 
dotdigital Engagement Cloud Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

meraki.cisco.com/products/meraki-insight/

Vendor Details

Company Name

MyPlace

Founded

2017

Country

Ireland

Website

myplace.app/

Product Features

Network Troubleshooting

Alerts / Escalation No 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management No 
Connectivity Management No 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring No 

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

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