Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Setting up your devices is a hassle-free experience; just plug them in and start using them. With the user-friendly Meraki Go app, you can effortlessly create your networks. Establishing a guest WiFi network takes mere seconds. Meraki Go's access points, router firewalls, and switches shield your business from cyber threats. They effectively block harmful websites, malware, phishing attempts, and various other risks. Ensure that both your team and customers enjoy reliable WiFi indoors and outdoors, courtesy of leading technology from Cisco. Without needing a subscription or license, you can access high-quality business-grade WiFi at an affordable price. Meraki Go is designed for simplicity; with secure access points, switches, and routers, even someone without technical expertise can set up their network in under ten minutes. Moreover, Meraki Go is compatible with your existing internet service. To add each device to your network, simply scan the QR code via the Meraki Go app, then connect your hardware to a power source and your network device using an ethernet cable. This streamlined setup process means you can focus more on your business and less on technology.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Pricing Details
$55 - $75 /month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.meraki-go.com
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes