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Average Ratings 0 Ratings
Description
Setting up your devices is a hassle-free experience; just plug them in and start using them. With the user-friendly Meraki Go app, you can effortlessly create your networks. Establishing a guest WiFi network takes mere seconds. Meraki Go's access points, router firewalls, and switches shield your business from cyber threats. They effectively block harmful websites, malware, phishing attempts, and various other risks. Ensure that both your team and customers enjoy reliable WiFi indoors and outdoors, courtesy of leading technology from Cisco. Without needing a subscription or license, you can access high-quality business-grade WiFi at an affordable price. Meraki Go is designed for simplicity; with secure access points, switches, and routers, even someone without technical expertise can set up their network in under ten minutes. Moreover, Meraki Go is compatible with your existing internet service. To add each device to your network, simply scan the QR code via the Meraki Go app, then connect your hardware to a power source and your network device using an ethernet cable. This streamlined setup process means you can focus more on your business and less on technology.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$55 - $75 /month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.meraki-go.com
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback