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Description
Mention is a comprehensive solution for real-time Media Monitoring and Social Listening designed for small to medium-sized businesses as well as large enterprises, operating across more than 125 countries worldwide. By providing an extensive array of tools at a competitive price, we empower countless businesses to enhance their monitoring and listening capabilities, ensuring they achieve the maximum return on their investments. With over a billion sources analyzed across the internet—including news sites, forums, review portals, and various social media platforms like LinkedIn, X, Facebook, and TikTok—we enable a vast number of clients to receive immediate notifications whenever their topics of interest are discussed online. Whether your goal is to gauge public perception of your brand or product to bolster your reputation, scrutinize and fortify your market position by tracking your competitors’ activities, or spot trends within your industry, Mention is committed to providing the support you need to succeed! Our dedication to client success means we continually evolve our offerings to meet the ever-changing landscape of media and social engagement.
Description
Consumer behaviors, along with the consumers themselves, began to shift in unpredictable ways more than ever. This transformation prompted the launch of Pivony in response to the global pandemic. It is crucial to assess the support inquiries from your users thoroughly, rather than just providing standard replies. By leveraging AI-driven technology, you can pinpoint niche user segments that share similar concerns, challenges, or recommendations. Pivony assists you in making sense of the vast amounts of conversational and text-based data across various platforms where consumers express their genuine thoughts. Gaining insights from this data more swiftly than your competitors can serve as an invaluable competitive advantage. Pivony systematically analyzes the platforms important to you, extracting insights about what your customers are discussing in relation to your brand, products, and services. Furthermore, with its advanced AI capabilities, Pivony categorizes users who are engaged in conversations about specific subjects, enabling you to connect with your desired audience effortlessly and effectively. Ultimately, this tool not only enhances your understanding of customer sentiment but also empowers your business strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Desktop.com
Yes
Dropbox
Yes
Gmail
Yes
Instagram
Yes
KonnectzIT
Yes
Podio
Yes
Quickwork
Yes
Rambox
Yes
Routee
Yes
Integrations
Facebook
Yes
Desktop.com
No
Dropbox
No
Gmail
No
Instagram
No
KonnectzIT
No
Podio
No
Quickwork
No
Rambox
No
Routee
No
Pricing Details
$41/month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mention
Founded
2012
Country
France
Website
mention.com
Vendor Details
Company Name
Pivony
Founded
2020
Country
United States
Website
pivony.com
Product Features
Media Monitoring
Alerts / Notifications
No
Broadcast Media Monitoring
No
Content Translation
No
Dashboards / Reporting
No
Export Results
No
Online News Monitoring
No
Podcast Monitoring
No
Print Media Monitoring
No
Social Media Monitoring
No
Social Media Marketing
Analytics
Yes
Automated Publishing
No
Contact Management
No
Content Management
No
Conversion Tracking
No
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes
Social Media Monitoring
Audience Segmentation
Yes
Competitive Analysis
Yes
Configurable Alerts
Yes
Customer Engagement
Yes
Dashboard
Yes
Impact Scoring
No
Influencer Tracking
Yes
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
