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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Designed especially for larger associations that promote products and services directly to their members, you gain not only from a team of dedicated membership experts but also from the shared insights and expertise of leading professionals in the membership field. Our clientele consists of organizations focused on their members, offering goods and services that may also appeal to non-members. We are chosen for our adaptable pricing structures, wide array of services, robust security measures, scalability, and overall membership experience. Additionally, our commitment to understanding the unique needs of each organization allows us to tailor our solutions effectively.

Description

We collaborate with both individual and corporate membership organizations, as well as those that encompass both types. Beyond merely functioning as a membership database, smartmembership serves as the foundation of our comprehensive solution for managing memberships and associations, and it can be tailored to meet your unique needs. It provides a holistic perspective on each member or organization, complete with analytics and dashboards that significantly boost engagement and enhance member retention. By minimizing manual tasks, smartmembership allows you to concentrate on delivering superior service to your members. With effortless new subscriptions, adaptable pricing and discount structures, automated renewals, and seamless integration with your finance, marketing, training, and other systems, your members will receive the services they desire through their preferred channels. Just as smartmembership equips your staff with a complete view of each member to ensure excellent service, it also enables each member to manage their own needs online via the smartmembership portal on your website, fostering independence and satisfaction. This dual capability ultimately cultivates a more engaged and self-sufficient member base.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ross Group

Founded

1994

Country

United States

Website

www.rossgroupinc.com

Vendor Details

Company Name

SmartImpact

Founded

2007

Country

United Kingdom

Website

smartimpact.co.uk/solutions/smartapps/smartmembership

Product Features

Membership Management

Application Management No 
Automatic Renewals No 
Committee Management No 
Dues Management Yes 
Email Marketing Yes 
Event Management Yes 
Member Directory No 
Member Portal Yes 
Member Types Yes 
Membership Database No 
Nonprofit Membership No 
Payment Processing Yes 
Website Management No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Membership Management

Application Management Yes 
Automatic Renewals Yes 
Committee Management Yes 
Dues Management Yes 
Email Marketing No 
Event Management Yes 
Member Directory Yes 
Member Portal Yes 
Member Types Yes 
Membership Database Yes 
Nonprofit Membership Yes 
Payment Processing Yes 
Website Management Yes 

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