Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chart a new course and gain an advantage with an exceptionally effective, all-inclusive system. MeinTES® is the pioneering AI-driven digitization platform tailored for travel agencies. This advanced software not only supersedes traditional mid-office and back-office solutions but also expands the array of available services. It efficiently manages addresses, salutations, cost centers, communications, contacts, family details, characteristics, GDPR compliance, CRM functionalities, financial transactions, customer payments, appointments, tasks, documentation, activities (including communication logs, phone calls, and emails), recommendations (customer tree), complaints, travel advice, and so much more. Additionally, it features a free, seamlessly integrated booking interface (CRS), travel consultations, price comparisons, and the automated generation of customer-specific travel offers through AI with continuous monitoring, alongside handling various activities (such as phone calls and email communications), managing complaints (with AI-driven vacancy checks), and offering conventional CRM capabilities. This comprehensive approach not only streamlines workflows but also enhances client interactions, making it an invaluable tool for any travel agency.
Description
Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365
No
Pricing Details
€9 per user
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SF-Software
Country
Czech Republic
Website
www.meintes.net
Vendor Details
Company Name
Provaria
Country
Austria
Website
www.proaddon.com/en/addons/procti/
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No