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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Medreception AI serves as a HIPAA-compliant virtual receptionist tailored for the healthcare sector. This smart solution efficiently manages patient inquiries, organizes appointments, addresses frequently asked questions, and oversees standard administrative duties around the clock. By leveraging sophisticated natural language processing and a comprehensive grasp of medical operations, MedReception AI alleviates the burden on staff while providing timely and professional support to patients. Furthermore, the platform effortlessly integrates with current practice management systems, upholding stringent HIPAA standards to safeguard patient information. As a result, healthcare providers can enhance their operational efficiency and focus more on patient care.

Description

When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message. A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages. What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses. Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

AdvancedMD
Elation Health
ModMed
athenaOne
eMedicalPractice

Integrations

AdvancedMD
Elation Health
ModMed
athenaOne
eMedicalPractice

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Medreception AI

Founded

2024

Country

United States

Website

medreception.ai

Vendor Details

Company Name

Talkie

Founded

2017

Country

Poland

Website

talkie.ai/

Product Features

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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