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support

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Description

MediaLab's Intelligent Quality Engine (IQE) solution is designed to deliver powerful automation for laboratory non-conforming event management processes. IQE eliminates the need for paper-based, manual investigation and CAPA processes while reducing cost and supporting the quality improvement program. IQE helps your laboratory follow corrective and preventive action standards as outlined by CAP, joint commission, ISO, and other accrediting bodies. You'll benefit from a streamlined approach that supports your regulatory compliance. Start by using our online form templates, or create your own. Allow employees to create events as problems arise. MediaLab will route your event through each phase of the event management lifecycle, from initial event description to risk analysis, closure, and change effectiveness evaluations. Your current processes and forms work beautifully in IQE.

Description

iLabService is an advanced LabOps Intelligence platform that harnesses AIoT technology to enhance and streamline laboratory operations throughout their entire cycle, enabling labs to prioritize safety, ensure compliance, and boost overall efficiency. This platform offers a multifunctional digital LabOps solution that integrates Guardian, Equipment, and Inventory modules, simplifying lab management while enhancing configurability, safety, and adherence to regulations. The Guardian module empowers users with AI-driven lab monitoring capabilities, including real-time tracking of cold storage, precise oversight of experimental processes, extensive environmental assessments, and smart energy usage monitoring. It employs durable wireless IoT sensors to keep tabs on essential lab conditions, such as liquid nitrogen tanks, freezers, incubators, and ovens, while cloud-based software guarantees consistent performance and adaptability over time. Additionally, features like plug-and-play sensors, wireless connectivity, quick deployment, web access, and mobile app support enable teams to initiate monitoring swiftly, often within a matter of minutes, thereby facilitating a more effective lab environment. This comprehensive approach not only enhances operational workflows but also fosters a culture of safety and compliance in scientific research settings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MediaLab Document Control Yes 

Integrations

MediaLab Document Control No 

Pricing Details

Pricing is an annual subscription based on the number of seats. Request a quote to get an accurate price estimation!
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MediaLab

Founded

1995

Country

United States

Website

www.medialab.com/iqe-for-laboratories

Vendor Details

Company Name

iLabService

Founded

2016

Country

China

Website

www.ilabservice.us

Product Features

CAPA

Audit Management Yes 
CAPA Planning Yes 
Change Management Yes 
Complaint Management Yes 
Incident Management Yes 
Nonconformance Tracking Yes 
Quality Control Yes 
Risk Management Yes 
Root Cause Analysis Yes 
Training Management Yes 

LIMS

Audit Trail Yes 
Certificates of Analysis Yes 
Data Import / Export Yes 
Electronic Laboratory Notebook No 
Inventory Management No 
Lab Instrument Interface Yes 
Reporting & Statistics Yes 
Sample Tracking Yes 
Specification Management No 
Workflow Management Yes 

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