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Description
We assist organizations in carrying out market research surveys by connecting them with experienced healthcare professionals and patients. Our goal is to transform your questionnaire into a professional and dynamic online survey that captivates participants. We specialize in recruiting credible and vetted healthcare professionals and patients for your research initiatives. Additionally, we provide tools to access and interpret the collected data through a variety of reports and deliverables. Traditionally, healthcare surveys have been intricate and not designed for mobile use, but we have changed that paradigm. With the increasing reliance on mobile devices by healthcare professionals and patients for survey participation, we ensure that your surveys are optimized for all screen sizes. Our services are focused on helping organizations gather and analyze insights from healthcare stakeholders. Although we have a long-standing presence in this field, we maintain a startup mentality, constantly innovating, experimenting, and challenging the status quo. This journey has been fascinating, and we are excited about what lies ahead as we continue to grow and evolve. Each step we take propels us further into the future of healthcare research.
Description
ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.
API Access
Has API
API Access
Has API
Integrations
Eldermark
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MedSurvey
Country
United States
Website
www.medsurvey.com/business/
Vendor Details
Company Name
ServiceTrac
Founded
1996
Country
United States
Website
servicetrac.com
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
