Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Every company aims to have happy customers—and ideally, those customers will share their positive experiences with others. Max Feedback is designed to help you keep track of what customers are saying about your business in the digital world. If you're eager to gather more customer insights but feel uncertain about where to begin, there’s no need to worry; our system handles everything for you. Simply register, and you're all set. Whether you are launching a new venture or operating in a competitive landscape, generating buzz on popular social media platforms is crucial. You may be concerned about how to handle reviews from various sites, but you can relax. Our platform integrates effortlessly with Yelp, Google, and Facebook while automating the process of requesting feedback, ensuring you never miss an opportunity to engage with your customers. Additionally, fostering an online community around your brand can significantly enhance your visibility and reputation.
Description
SurgePoint is a cutting-edge platform for reputation management and marketing that assists businesses in garnering more 5-star reviews, fostering trust, and enhancing revenue by streamlining the processes of review and referral campaigns while consolidating feedback from essential platforms such as Google, Facebook, and Yelp into a cohesive dashboard. This platform automates the request for reviews following customer engagements, relieving businesses from the burden of manually seeking feedback, and aggregates all reviews into a unified reputation dashboard, simplifying the monitoring, responding to, and management of online reputation. In addition, it provides tools to automate referral requests at pivotal moments, allowing companies to track campaign performance through real-time analytics and leverage AI-powered insights to discern trends in customer sentiments and refine services based on received feedback. Furthermore, SurgePoint includes follow-up reminders that promote repeat business and customer retention, along with seamless integration with popular CRMs, enabling organizations to swiftly launch tailored campaigns that resonate with their audience. By utilizing this innovative platform, businesses can effectively enhance their online presence and drive growth in a competitive marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Yelp
Yes
Angi
No
Facebook
No
Google
No
Google Business Profile
No
Healthgrades
No
Housecall Pro
No
HubSpot CRM
No
Jobber
No
Mindbody
No
Integrations
Yelp
Yes
Angi
Yes
Facebook
Yes
Google
Yes
Google Business Profile
Yes
Healthgrades
Yes
Housecall Pro
Yes
HubSpot CRM
Yes
Jobber
Yes
Mindbody
Yes
Pricing Details
$99.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Max Feedback
Founded
2016
Country
United States
Website
www.maxfeedback.com
Vendor Details
Company Name
SurgePoint
Website
www.thesurgepoint.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No