Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MasterDC, an IT infrastructure provider based in the Czech Republic, excels in managed services, cloud solutions, and high-quality hosting for enterprise clients. With modern data centers located in both Prague and Brno, the company has been a trusted partner for businesses and organizations for almost thirty years. Its extensive range of services includes dedicated servers, VPS hosting, cloud servers, server housing, and various managed services. MasterDC is equipped to handle a variety of technologies such as Kubernetes, Docker, Ceph, Hyper-V, and Proxmox VE, addressing a wide array of infrastructure requirements. The company also prioritizes strong networking and security measures, offering solutions like AWS Direct Connect, firewall protection, DDoS mitigation, log management, and SIEM services to ensure client safety. In terms of data storage, MasterDC provides options such as Nextcloud hosting, data replication, and server backup, making it easier for organizations to manage their information. Their database solutions include database as a service, Elasticsearch, Galera Cluster, and optimization services, ensuring efficient data handling and performance. Overall, MasterDC continues to adapt and innovate in the ever-evolving technology landscape to meet their clients' needs.
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AWS Direct Connect
Yes
Docker
Yes
Elasticsearch
Yes
Kubernetes
Yes
Microsoft Hyper-V
Yes
Proxmox VE
Yes
Red Hat Ceph Storage
Yes
VICIdial
No
Integrations
AWS Direct Connect
No
Docker
No
Elasticsearch
No
Kubernetes
No
Microsoft Hyper-V
No
Proxmox VE
No
Red Hat Ceph Storage
No
VICIdial
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MasterDC
Founded
1998
Country
Czech Republic
Website
www.masterdc.com
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com
Product Features
Dedicated Server Hosting
24/7 On-site Support
No
Built-in Backup Drives
No
DDOS Protection
No
IMPI Access
No
Off Server Backups
No
Root Level
No
SSD Storage
No
Uptime SLA
No
VPS Hosting
Access Control / Permissions
No
FTP
No
Managed VPS
No
Multi-Server Management
No
One-Click Apps
No
Root Access
No
SSD Storage
No
Unmanaged VPS
No
Upload Custom ISO
No