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Description
Mason AI is an innovative software solution for plan reviews, tailored for private firms, municipal building departments, and individual reviewers to enhance the initial assessment of construction plans. By leveraging sophisticated computer vision technology and AI-based code analysis, this platform effectively interprets residential construction drawings, pinpointing possible compliance issues with building codes while highlighting elements that need the attention of a reviewer. Mason AI not only aligns with relevant building codes but also empowers reviewers to exercise their professional judgment regarding more nuanced or localized requirements. By automating the repetitive aspects of code verification, it significantly lessens manual workloads, boosts consistency in reviews, accelerates the permit review process, and enhances overall operational effectiveness. Moreover, the platform is designed to facilitate quicker and more precise residential plan evaluations without undermining the invaluable knowledge and expertise that professional plan reviewers bring to the table. This blend of automation and human insight ensures that the review process remains robust and thorough.
Description
Monact enables businesses to gather customer feedback and reviews by utilizing a QR code featured on a card inserted inside the customer's order packaging. By creating a concise survey, downloading a print-ready PDF, and placing the card within the shipment, sellers can prompt buyers to scan the code while the box is still open, allowing them to respond to questions before being directed to a screen that showcases various review platforms. The responses and scanning activity are then compiled and presented on a dashboard as customers open their orders.
This service is specifically tailored for sellers on Amazon, Etsy, eBay, and Shopify who lack the capacity to email their customers directly; thus, the card inside the package serves as their sole communication channel. Each campaign can either be structured as a survey—featuring scoring, multiple choice, or open-ended questions displayed one at a time—or as a direct reviews campaign that takes buyers straight to their preferred review sites, with the flexibility to alternate between formats without the need for reprinting. Notably, Monact does not restrict reviews based on responses; every customer accesses the same concluding screen regardless of their feedback. Additionally, data responses can be exported in CSV format, and a free plan is available, which includes the first 250 printed cards for those who opt for a paid subscription. Moreover, this innovative approach fosters genuine customer engagement and enhances the overall purchasing experience.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£39/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mason AI
Country
United States
Website
www.withmason.ai/
Vendor Details
Company Name
Monact (Thrilla Digital LTD)
Founded
2026
Country
United Kingdom
Website
monact.co
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label