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features
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support

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Description

MarvelX is an agentic AI company for financial services and other highly regulated industries, with insurance as its flagship vertical. Its AI claims agents are built for autonomous claims processing: a claim comes in as a first notice of loss (FNOL), the policy is validated, the claim is adjudicated, and settlement follows, bringing handling time down from days to under an hour. Claims teams at P&C, motor, travel, health, life, and embedded insurers, as well as MGAs and TPAs, use MarvelX to confirm policy details, verify that a claim file is complete, and hand edge cases to a human reviewer. A person stays in the loop on every decision, and each outcome is documented for audit. A standalone workflow, AI document data extraction for insurance, serves teams that want structured fields out of insurance documents, traceable to a source reference, with no decisioning attached. The same architecture is being applied to other regulated work, KYC/KYB verification for notarial services among them. Integrations cover HubSpot and the Dutch registries KVK, RDW, and SchadeGarant, so MarvelX fits the systems a claims operation already runs.

Description

Streamline the complete claims process by automating steps from the initial loss notification and fraud detection through to adjudication and final settlement. Enjoy the capability to handle various claim types distinctively, such as death claims and maturity claims, while enhancing adherence to regulations and avoiding penalties for non-compliance. Achieve more efficient and precise processing with features for data collection, payment oversight, salvage and recovery management, legal case processing, and comprehensive monitoring. Ensure effective registration, adjudication, tracking, and oversight of all claim submissions. Utilize integrated and detailed business rules that enable claims to be categorized automatically into “fast track” or “non-fast track” categories. Additionally, you have the option to easily add or adjust stakeholders involved in the process, including garages, assessors, loss adjusters, surveyors, investigators, and claims officers, to further enhance operational efficiency. This comprehensive approach not only simplifies workflows but also fosters collaboration among all parties involved in the claims journey.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 

Integrations

HubSpot CRM No 

Pricing Details

Price on request
Pricing is scoped to claim volume and workflows deployed. Get in touch for a quote.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MarvelX.ai

Founded

2025

Country

Netherlands

Website

www.marvelx.ai

Vendor Details

Company Name

Newgen Software

Founded

1992

Country

India

Website

newgensoft.com/solutions/industries/insurance/claims-processing/

Product Features

Claims Processing

Adjustor Management No 
Case Management Yes 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking No 
Compliance Management Yes 
Customer Management No 
Electronic Claims Yes 
Forms Management Yes 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking No 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management No 
Electronic Claims No 
Forms Management No 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

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