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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Marro is an innovative CRM solution that automates everyday business tasks, all manageable from your mobile device. By utilizing AI agents, it efficiently manages inquiries, phone calls, and follow-up tasks, allowing teams to consolidate leads, customer interactions, and subsequent actions in a single location. With customizable pipelines, lead distribution, shared messaging inboxes for WhatsApp, Instagram, and Messenger, as well as AI-driven calling, appointment scheduling, workflow automation, and detailed reporting, Marro offers a comprehensive toolset. Businesses have the flexibility to designate which actions agents can perform autonomously and which ones necessitate prior approval, with all agent activities linked to specific lead records. Marro's industry-specific workflows cater to sectors such as education, real estate, healthcare, and various service-oriented businesses. The "Ask Marro" feature enables staff to access information and complete tasks through a conversational interface, streamlining operations further. A 14-day free trial is offered without the need for a credit card, and subscription pricing is available upon request; however, charges for calls, WhatsApp messages, and additional AI services beyond included credits will require prepaid wallet funds. This makes Marro not only a powerful tool for efficiency but also a flexible choice for businesses seeking to enhance their customer relationship management.

Description

ReadyCall is an innovative cloud-based contact center and customer service solution tailored for businesses managing both phone and digital interactions. The platform enables seamless handling of incoming and outgoing calls, features interactive voice response (IVR) menus, organizes queues, implements skills-based routing, and provides functionalities like call recording, real-time monitoring, and detailed service reports. With integrated customer records and ticketing systems, teams can efficiently manage inquiries, maintain notes, and ensure proper follow-ups. A shared inbox consolidates communications from WhatsApp Business, website live chat, Instagram, and Messenger, streamlining agent workflows. Additionally, optional AI-driven voice and chat assistants are available to respond to customer inquiries, help with tasks such as scheduling or checking order statuses, and facilitate the transfer of conversations to human agents when necessary. Designed specifically for Saudi businesses, the platform features an Arabic, right-to-left interface, making it suitable for various industries, including e-commerce, healthcare, education, real estate, and services. Users can access the platform via a web browser, and a mobile application is also available; those opting for Enterprise plans have the option for private-cloud deployment or integration within their existing infrastructure. This comprehensive approach ensures that businesses can enhance their customer interaction capabilities while maintaining flexibility and scalability.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

No images available

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 
Facebook Yes 
Google Calendar Yes 
Google Meet Yes 
MSG91 Yes 
Razorpay Yes 

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 
Facebook No 
Google Calendar No 
Google Meet No 
MSG91 No 
Razorpay No 

Pricing Details

A 14-day free trial is available without a card. The Complete plan is priced by quote and includes up to 10 users. Additional users cost ₹299 per user/month. Plans are billed monthly or quarterly with no long-term contract. AI calling, chargeable WhatsApp messages, and AI usage beyond included monthly credits may require prepaid wallet credit.
Free Trial Yes 
Free Version No 

Pricing Details

SAR 39/user/month
Standalone CRM plans start at SAR 39 per user per month, with a three-user minimum; prices exclude 15% VAT. Call-center plans start at SAR 99 per user per month, also with a three-user minimum. Monthly subscriptions have no long-term commitment.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

STAGIONE MEDIA LLP

Country

India

Website

www.marro.si

Vendor Details

Company Name

ReadyCall

Founded

2025

Country

Saudi Arabia

Website

readycall.net

Product Features

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

No Alternatives

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