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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Marro is an innovative CRM solution that automates everyday business tasks, all manageable from your mobile device. By utilizing AI agents, it efficiently manages inquiries, phone calls, and follow-up tasks, allowing teams to consolidate leads, customer interactions, and subsequent actions in a single location. With customizable pipelines, lead distribution, shared messaging inboxes for WhatsApp, Instagram, and Messenger, as well as AI-driven calling, appointment scheduling, workflow automation, and detailed reporting, Marro offers a comprehensive toolset. Businesses have the flexibility to designate which actions agents can perform autonomously and which ones necessitate prior approval, with all agent activities linked to specific lead records. Marro's industry-specific workflows cater to sectors such as education, real estate, healthcare, and various service-oriented businesses. The "Ask Marro" feature enables staff to access information and complete tasks through a conversational interface, streamlining operations further. A 14-day free trial is offered without the need for a credit card, and subscription pricing is available upon request; however, charges for calls, WhatsApp messages, and additional AI services beyond included credits will require prepaid wallet funds. This makes Marro not only a powerful tool for efficiency but also a flexible choice for businesses seeking to enhance their customer relationship management.

Description

Poli Digital is an innovative cloud-based platform that facilitates customer communication and sales for small to medium enterprises. By consolidating channels such as WhatsApp, Instagram, Facebook Messenger, and website chat into a unified interface, it enables teams to handle customer interactions, sales activities, and support tasks with enhanced effectiveness. Among its numerous features are multi-agent support, shared inboxes, a built-in CRM with sales pipelines, lead management capabilities, workflow automation, bulk messaging options, comprehensive reporting, analytics, and AI-driven agents designed for customer support and lead qualification. Furthermore, Poli Digital offers seamless integration with the official WhatsApp Business Platform, provides APIs for smooth system integrations, maintains conversation histories, supports customer segmentation, includes audio transcription capabilities, and enhances conversation management through AI. This platform not only aims to elevate the customer experience but also focuses on boosting productivity, streamlining sales operations, and enabling businesses to scale their communication across various digital channels effectively. Ultimately, Poli Digital empowers organizations to harness the power of digital communication, making them more competitive in the marketplace.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Yes 
Facebook Messenger Yes 
Google Calendar Yes 
Google Meet Yes 
Instagram Yes 
MSG91 Yes 
Razorpay Yes 

Integrations

WhatsApp Yes 
Facebook No 
Facebook Messenger No 
Google Calendar No 
Google Meet No 
Instagram No 
MSG91 No 
Razorpay No 

Pricing Details

A 14-day free trial is available without a card. The Complete plan is priced by quote and includes up to 10 users. Additional users cost ₹299 per user/month. Plans are billed monthly or quarterly with no long-term contract. AI calling, chargeable WhatsApp messages, and AI usage beyond included monthly credits may require prepaid wallet credit.
Free Trial Yes 
Free Version No 

Pricing Details

$150/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

STAGIONE MEDIA LLP

Country

India

Website

www.marro.si

Vendor Details

Company Name

Poli Digital

Founded

2018

Country

Brazil

Website

poli.digital

Product Features

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Alternatives

No Alternatives

Alternatives

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