Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

We recognize that your website is vital to your operations, regardless of whether you're a small business or a major enterprise; thus, we are committed to offering you and your team exceptional support. Our expert support engineers are accessible around the clock, every day of the year, because if your website runs continuously, your support team should be available just as consistently. At Managed.com, we prioritize your peace of mind as a standard offering. Although your website may be modest, your ambitions are significant. Experience shared hosting that comes with top-tier support and reliable datacenter uptime, alongside managed virtual private servers housed in secure datacenters, where you can enjoy unlimited personalized assistance and the assurance that your website is in good hands. Additionally, our commitment to customer satisfaction means we are always here to help you navigate any challenges you may encounter.

Description

Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

VICIdial No 

Integrations

VICIdial Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Managed.com

Founded

2013

Country

United States

Website

managed.com

Vendor Details

Company Name

Trustane

Founded

2026

Country

India

Website

trustane.com

Product Features

VPS Hosting

Access Control / Permissions No 
FTP No 
Managed VPS No 
Multi-Server Management No 
One-Click Apps No 
Root Access No 
SSD Storage No 
Unmanaged VPS No 
Upload Custom ISO No 

Web Hosting

Cloud Hosting No 
DDOS Protection No 
Dedicated Hosting No 
Email Hosting No 
Managed Hosting No 
Multiple Datacenter Locations No 
Private SSL No 
SSD Storage No 
Server Backups No 
Shared Website Hosting No 
Unlimited Bandwidth Option No 
VPS No 
Website Builder No 

Product Features

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