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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ManageOrders is a self-service customer order management solution that enhances your OnSite business management software by offering a web portal for customers to easily oversee their orders. Customers will appreciate the convenience of ManageOrders, as it allows them to effortlessly review their orders, track shipments, and process payments at any time on any device, including desktops, laptops, tablets, and smartphones. This system not only benefits your customers but also helps you save valuable time and resources by enabling self-service, reducing the need for your sales or customer service teams to handle order inquiries. The platform can be fully customized to reflect your business's branding, including matching the aesthetics of your website, incorporating your logo, and using a personalized URL. With ManageOrders, you have complete control over the customer experience, determining what they can view and manage, from orders and payments to designs and shipping information. Designed to be mobile-responsive, ManageOrders delivers seamless functionality across various devices, ensuring that your customers have a smooth and efficient order management experience. In addition, the intuitive interface makes it simple for users of all tech-savviness levels to navigate the platform effortlessly.

Description

Our enhanced solutions drive exceptional customer experiences worldwide. Your third-party logistics provider can serve as a vital advantage in your business strategy. We have reimagined all processes with a strong focus on brand identity and an unwavering dedication to customer satisfaction. Success is meticulously crafted into our methodology. Experience greater control over eCommerce management. There is a seamless link between Shopify and our Warehouse Management System (WMS). Self-service shipping edits can be made right up until the order is dispatched. Our system optimizes shipping rates to reduce expenses effectively. We offer priority flagging and the option to place orders on hold when necessary. Orders can be efficiently organized by type to ensure quick processing. Additionally, we provide order consolidation and address verification to enhance customer service efficiency. Our user-friendly interface empowers customer service representatives with greater autonomy. Buffer quantities are implemented to facilitate the replacement of lost items. We also offer virtual kitting and on-the-fly assembly for lower-volume kits, which can significantly boost order throughput. High-volume drop events are optimized to effectively increase order capacity by 10 to 20 times. Moreover, item aliases help maintain consistent inventory levels across the board. This comprehensive approach ensures that every facet of logistics operates smoothly, ultimately benefiting the customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Avalara
InkSoft
Onsite
Sage Accounting
WordPress

Integrations

Shopify
Avalara
InkSoft
Onsite
Sage Accounting
WordPress

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ShopWorks

Founded

1997

Country

United States

Website

www.shopworx.com/manageorders/

Vendor Details

Company Name

Outerspace

Country

United States

Website

www.outerspace.com/why-outerspace

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

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