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Description
ManageOrders is a self-service customer order management solution that enhances your OnSite business management software by offering a web portal for customers to easily oversee their orders. Customers will appreciate the convenience of ManageOrders, as it allows them to effortlessly review their orders, track shipments, and process payments at any time on any device, including desktops, laptops, tablets, and smartphones. This system not only benefits your customers but also helps you save valuable time and resources by enabling self-service, reducing the need for your sales or customer service teams to handle order inquiries. The platform can be fully customized to reflect your business's branding, including matching the aesthetics of your website, incorporating your logo, and using a personalized URL. With ManageOrders, you have complete control over the customer experience, determining what they can view and manage, from orders and payments to designs and shipping information. Designed to be mobile-responsive, ManageOrders delivers seamless functionality across various devices, ensuring that your customers have a smooth and efficient order management experience. In addition, the intuitive interface makes it simple for users of all tech-savviness levels to navigate the platform effortlessly.
Description
Methodia offers a versatile SaaS solution designed for managing customer lifecycles and revenue, encompassing features such as Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting. This innovative suite empowers utilities to streamline their service bundling, automate the entire order-to-cash process, and provide tailored self-service options that lower operational costs while enhancing customer loyalty. The Methodia Utility Suite boasts adjustable modules and portals that fit seamlessly with current IT infrastructures, simplifying catalog management, lowering integration risks, and accelerating the launch of new services. By leveraging these capabilities, organizations can achieve a more efficient approach to service delivery and customer engagement.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ShopWorks
Founded
1997
Country
United States
Website
www.shopworx.com/manageorders/
Vendor Details
Company Name
Methodia
Founded
1998
Country
United Kingdom
Website
www.methodia.com
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management