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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ManageMy operates as a digital insurance platform aimed at assisting insurance carriers in upgrading their operations, enhancing customer interactions, and streamlining policy workflows while allowing them to retain their existing core systems. It serves as a comprehensive "deep front-end" interface that integrates and manages various backend systems, including policy administration, billing, claims management, and external tools, to deliver a cohesive digital experience for agents, clients, and internal departments. By utilizing this orchestration layer, insurers can consolidate their data, automate processes, and develop digital customer journeys that encompass the full insurance lifecycle, from quoting and purchasing policies to managing accounts and handling claims. Furthermore, the platform encompasses modules that cater to essential insurance functions such as sales enablement, policy servicing, and claims management. These interconnected modules collaborate to expedite the quoting process, enhance customer engagement, and minimize operational delays through customizable automation, ultimately leading to a more efficient and responsive insurance environment. The result is a seamless integration of technology that significantly benefits both insurers and their clients alike.

Description

Pace serves as an AI-driven operations platform tailored for insurance companies, enabling the development, deployment, and oversight of agents that facilitate various workflows. It encompasses functions such as submission intake, policy management, claims processing, quality assurance, first notice of loss (FNOL), certificate generation, endorsements, and data entry tasks. These agents are capable of interpreting procedures, extracting relevant information from insurance documents, and communicating via phone, email, and text, in addition to engaging with APIs, web portals, desktop applications, and legacy systems. The platform is equipped with features for workflow orchestration, human oversight for sensitive actions, and comprehensive audit trails to ensure accountability. Tempo, the agent-building tool within Pace, empowers insurance operations teams to articulate procedures in plain language while allowing for the creation and refinement of agents using sample cases as benchmarks. Aimed at carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace seeks to streamline and automate both back-office and service-related processes, enhancing overall operational efficiency. By leveraging Pace, insurance organizations can significantly reduce manual workload and improve service delivery to their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Guidewire No 

Integrations

Guidewire Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ManageMy

Founded

2018

Country

United States

Website

managemy.com

Vendor Details

Company Name

Pace

Founded

2024

Country

United States

Website

withpace.com

Product Features

Product Features

Alternatives

Alternatives

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