Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ManageMy operates as a digital insurance platform aimed at assisting insurance carriers in upgrading their operations, enhancing customer interactions, and streamlining policy workflows while allowing them to retain their existing core systems. It serves as a comprehensive "deep front-end" interface that integrates and manages various backend systems, including policy administration, billing, claims management, and external tools, to deliver a cohesive digital experience for agents, clients, and internal departments. By utilizing this orchestration layer, insurers can consolidate their data, automate processes, and develop digital customer journeys that encompass the full insurance lifecycle, from quoting and purchasing policies to managing accounts and handling claims. Furthermore, the platform encompasses modules that cater to essential insurance functions such as sales enablement, policy servicing, and claims management. These interconnected modules collaborate to expedite the quoting process, enhance customer engagement, and minimize operational delays through customizable automation, ultimately leading to a more efficient and responsive insurance environment. The result is a seamless integration of technology that significantly benefits both insurers and their clients alike.
Description
Pace serves as an AI-driven operations platform tailored for insurance companies, enabling the development, deployment, and oversight of agents that facilitate various workflows. It encompasses functions such as submission intake, policy management, claims processing, quality assurance, first notice of loss (FNOL), certificate generation, endorsements, and data entry tasks. These agents are capable of interpreting procedures, extracting relevant information from insurance documents, and communicating via phone, email, and text, in addition to engaging with APIs, web portals, desktop applications, and legacy systems. The platform is equipped with features for workflow orchestration, human oversight for sensitive actions, and comprehensive audit trails to ensure accountability. Tempo, the agent-building tool within Pace, empowers insurance operations teams to articulate procedures in plain language while allowing for the creation and refinement of agents using sample cases as benchmarks. Aimed at carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace seeks to streamline and automate both back-office and service-related processes, enhancing overall operational efficiency. By leveraging Pace, insurance organizations can significantly reduce manual workload and improve service delivery to their clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Guidewire
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ManageMy
Founded
2018
Country
United States
Website
managemy.com
Vendor Details
Company Name
Pace
Founded
2024
Country
United States
Website
withpace.com