Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Discover a comprehensive solution for endpoint management, fortified security, and instantaneous insights with Endpoint Central MSP Cloud. Enhance your operational efficiency and provide exceptional service to your clients with this all-in-one platform. Onboard clients effortlessly while deploying agents to enable rapid endpoint administration. Streamline patch management to maintain SLA compliance efficiently, thus guaranteeing client satisfaction. Effectively manage a diverse range of endpoints, from laptops and desktops to mobile devices. Enforce robust security protocols, including measures like geo-fencing and the ability to execute complete wipes for maximum protection. Safeguard client data privacy through careful data segregation and personalized technician logins for each client. Additionally, quickly resolve issues on remote client endpoints to ensure a seamless user experience. This multifaceted approach not only boosts productivity but also fosters stronger client relationships.
Description
Uniportal serves as a cloud-centric AI operations platform tailored for managed service providers (MSPs). It integrates an AI agent with MSP service desks and their operational tools, which encompass PSA, RMM, identity management, documentation, and cloud distribution systems. This advanced agent comprehends the context of support tickets, adheres to reusable natural-language procedures, and either suggests or executes approved troubleshooting and account management actions, with customizable approval settings for each tool and action. MSPs have the flexibility to customize runbooks for their specific clientele, while technicians can monitor the agent's performance within ticket workflows. Additionally, a client portal is available for end users to submit their requests and generate tickets. Designed specifically for MSP helpdesk teams, Uniportal efficiently manages repetitive L1 and L2 tasks, including password resets and account modifications. Consequently, a task that typically requires a technician around 45 minutes can be streamlined to a mere 2 minutes of evaluation. Furthermore, this efficiency not only enhances productivity but also improves overall service delivery for clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Addigy
No
Autotask PSA
No
ConnectWise PSA
No
Datto RMM
No
Egnyte
No
Google Workspace
No
HaloPSA
No
Hudu
No
IT Glue
No
Level
No
Integrations
Addigy
Yes
Autotask PSA
Yes
ConnectWise PSA
Yes
Datto RMM
Yes
Egnyte
Yes
Google Workspace
Yes
HaloPSA
Yes
Hudu
Yes
IT Glue
Yes
Level
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/endpointcentralmsp/
Vendor Details
Company Name
Uniportal Inc.
Founded
2025
Country
Canada
Website
uniportal.ai
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No