Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MaintBoard CMMS is an intuitive maintenance software designed specifically for factories and facilities, allowing them to efficiently manage their daily maintenance tasks without the need for spreadsheets or paper logs. This software enables teams to consolidate equipment details, locations, and maintenance activities in a single platform. In the event of a machine failure, users can promptly create a job request, assign it to a technician, and monitor its status until it is fully resolved. Preventive maintenance tasks can also be planned ahead of time, ensuring timely servicing of machines and a reduction in unexpected breakdowns. MaintBoard simplifies the process of reviewing maintenance history, tracking the work performed by technicians, and maintaining accurate records for audits and inspections. Additionally, the system is accessible on both web and mobile devices, providing flexibility for supervisors and technicians to update job statuses directly from the shop floor or their office. Overall, MaintBoard enhances operational efficiency and promotes seamless communication among team members.
Description
ObserveCTI™ streamlines the management process by equipping your organization with a quality assurance solution that delivers selective and intelligent voice and data recordings without requiring a specialized voice logger. All recordings are organized and preserved for future access directly from your computer, a remote site, the internet, or any touchtone phone. Supervisors can monitor multiple locations from their computer, enabling them to manage audits from a centralized point within the organization. Additionally, ObserveCTI™ empowers contact center supervisors to conduct evaluations of agents through a fully integrated auditing feature. Agents are assessed and rated according to criteria tailored to your business's needs. With just a click, supervisors can listen to and analyze recorded calls and screens at the same time. After completing the session, supervisors can leave feedback, save the audit, or send it to the agent or management for further evaluation, ensuring a comprehensive review process. This efficient system enhances accountability and improves the overall quality of service.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MaintBoard Technologies
Founded
2025
Country
India
Website
maintboard.com
Vendor Details
Company Name
Cacti
Website
www.cacticom.com
Product Features
CMMS
Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration