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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RP software consolidates all necessary tools into one platform, allowing you to prioritize growth over logistical challenges. With three decades of industry expertise embedded in its core, our technology is designed to meet your needs. The development process is driven by customer feedback, resulting in an intuitive interface tailored for usability. Each client is paired with a dedicated analyst to guarantee superior support, eliminating the hassle of call centers, scripted responses, and automated systems. We strive to provide exceptional service. Our software seamlessly integrates with leading applications and platforms to reduce expenses and enhance operational efficiency. Why should only large enterprises benefit from intelligent automation, efficient business processes, and critical insights into customer behavior? We recognize the complexities of moving from a legacy system, which is why our comprehensive approach utilizes proven methods to ease your transition. This ensures that your organization can adapt smoothly while maximizing productivity.

Description

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Opsgenie
PagerDuty

Integrations

Opsgenie
PagerDuty

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Magstar

Founded

1983

Country

Canada

Website

www.magstarinc.com

Vendor Details

Company Name

Shoreline.io

Founded

2019

Country

United States

Website

www.shoreline.io/product/insights

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Alternatives

Alternatives

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