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API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Blotout
Magento
Shopify
WooCommerce
Aircall
Attentive
Buckaroo
CanvasLogic
Google Analytics
PrestaShop
QuickBooks Online
QuickBooks Online Advanced
Salesforce Marketing Cloud Account Engagement
Segment
Shopify Plus
Slack
Smile.io
Stripe
Zuora

Integrations

Blotout
Magento
Shopify
WooCommerce
Aircall
Attentive
Buckaroo
CanvasLogic
Google Analytics
PrestaShop
QuickBooks Online
QuickBooks Online Advanced
Salesforce Marketing Cloud Account Engagement
Segment
Shopify Plus
Slack
Smile.io
Stripe
Zuora

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Adobe

Founded

1982

Country

United States

Website

www.magentocommerce.com

Vendor Details

Company Name

Richpanel Inc.

Founded

2019

Country

United States

Website

richpanel.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives