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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Highlight your customer information with Magaya CRM, an integrated solution that works seamlessly with Magaya Supply Chain. This logistics CRM is designed to save time by reducing redundancies while promoting teamwork between sales and operations, enhancing visibility, refining processes, and incorporating essential business intelligence. Tailored specifically for the distinct customer and sales management demands of freight forwarders, Magaya CRM enables sales teams to operate more effectively, boosts their sales potential, and offers sales management insight into the performance of the sales force, while providing operational leaders with a clear perspective on pipeline health. Within a single platform, you can oversee leads, contacts, accounts, and associated quotes and customer interactions, breaking down silos and encouraging strong collaboration and communication among teams. Additionally, the marketing campaign management feature allows you to expand your business reach and effectiveness. This comprehensive approach ensures that all aspects of customer relationship management are optimized for success.

Description

A logistics CRM or transportation CRM software serves as a centralized hub for managing customer relationships, enhancing both the presales and post-sales processes to elevate the service quality provided by the sales and customer service teams while standardizing their operations. Additionally, it facilitates freight quote management for logistics and transportation services utilized by various shipping companies, accommodating multiple tariffs and metrics such as payload, TEU, weight, volume, and units. This system enables the seamless sending of quotes via email in diverse formats and currencies, complete with detailed tariffs and personalized layouts. Built on the Dynamics CRM platform, it empowers businesses to concentrate on their core activities, implement a standardized workflow in the sales process, and ultimately drive sales growth while ensuring customers receive appropriate support, leading to a more productive sales team overall. Moreover, this software contributes to streamlining communication and fostering stronger customer relationships, resulting in enhanced operational efficiency across the board.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Central Sales Assistant
Expedock
Magaya Supply Chain
Okargo

Integrations

Central Sales Assistant
Expedock
Magaya Supply Chain
Okargo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Magaya

Founded

2001

Country

United States

Website

www.magaya.com/magaya-crm/

Vendor Details

Company Name

MAEIL

Founded

1999

Country

Lisboa

Website

transportersystems.com/crm-logistics-transports.html

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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