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Description
MSP360 Backup provides a cloud-to-cloud backup solution for Microsoft 365 and Google Workspace, encompassing all essential elements such as Exchange Online, Mail, OneDrive, Contacts, SharePoint, and Teams for Microsoft 365, along with Gmail, Google Drive, Contacts, Calendar, and Shared Drives for Google Workspace.
The service is available in two editions: the Backup for Microsoft 365 and Google Workspace, designed as a SaaS Backup solution tailored for individual domain users, ensuring thorough data safeguarding while offering unified management and support across all primary components of Microsoft 365 and Google Workspace.
For users with multiple domains, there is a specialized edition known as "MSP360 Managed Backup for Microsoft 365 and Google Workspace."
This edition enables Managed Service Providers (MSPs) to efficiently oversee backups for a variety of clients and domains from one centralized console.
With its adaptable licensing, scalability, and hassle-free restoration options, this solution not only enhances cloud data protection but also optimizes operational processes, making it a perfect fit for both MSPs and larger organizations.
Additionally, the intuitive interface further improves user experience, allowing for straightforward navigation and management.
Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
ConnectWise PSA
Google Workspace
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Integrations
Microsoft 365
ConnectWise PSA
Google Workspace
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Pricing Details
$3/user/month
Free Trial
Free Version
Pricing Details
on request
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MSP360
Founded
2011
Country
United States
Website
www.msp360.com
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Product Features
Backup
Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions