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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

MSP360 Backup provides a cloud-to-cloud backup solution for Microsoft 365 and Google Workspace, encompassing all essential elements such as Exchange Online, Mail, OneDrive, Contacts, SharePoint, and Teams for Microsoft 365, along with Gmail, Google Drive, Contacts, Calendar, and Shared Drives for Google Workspace. The service is available in two editions: the Backup for Microsoft 365 and Google Workspace, designed as a SaaS Backup solution tailored for individual domain users, ensuring thorough data safeguarding while offering unified management and support across all primary components of Microsoft 365 and Google Workspace. For users with multiple domains, there is a specialized edition known as "MSP360 Managed Backup for Microsoft 365 and Google Workspace." This edition enables Managed Service Providers (MSPs) to efficiently oversee backups for a variety of clients and domains from one centralized console. With its adaptable licensing, scalability, and hassle-free restoration options, this solution not only enhances cloud data protection but also optimizes operational processes, making it a perfect fit for both MSPs and larger organizations. Additionally, the intuitive interface further improves user experience, allowing for straightforward navigation and management.

Description

Monitor and Visualize Microsoft 365 Performance Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out. It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint. This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes. Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
ConnectWise PSA
Google Workspace
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams

Integrations

Microsoft 365
ConnectWise PSA
Google Workspace
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams

Pricing Details

$3/user/month
Free Trial
Free Version

Pricing Details

on request
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MSP360

Founded

2011

Country

United States

Website

www.msp360.com

Vendor Details

Company Name

NiCE IT Management Solutions GmbH

Founded

1991

Country

Germany

Website

www.nice.de/microsoft365/

Product Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

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