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Description

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features: Five second testing: Quickly evaluate landing page effectiveness with brief user exposure First click testing: Assess navigation efficiency by tracking user clicks Surveys: Gather feedback from target customers for validation Navigation testing: Optimize user flows through task completion assessments Prototype testing with Figma: See how users navigate interactive Figma prototypes at every design stage Card sorting: Open and closed methods to organize and label content intuitively Tree test: Refines I.A for user navigation, ensuring easy access to information Preference testing: Understands audience preferences through choice-based questions Participant recruitment: Test with your own users or a panel of 690,000+ people across 120+ countries and 35+ demographics Interviews: Streamlines the entire process, from planning to transcription. Now with observer rooms, so stakeholders can watch and ask the host questions in real time Recordings: Capture audio, screen, and/or camera in unmoderated tests Mobile testing: Capture your participants’ screen, audio, and camera in one recording Live website testing: Discover exactly where and why users struggle on live websites Spaces and Wallets: Organize research by team or project and manage budgets in one place MCP server: Connect Lyssna to your team’s AI tools

Description

Check out videos of real users of your website to find out. Get your first five user test results for free. Write down the tasks you want your users to complete on your website. To find the right users, you can choose from a variety of demographic factors. To hear users' thoughts and find out where they are stuck, collect videos. It can be time-consuming to analyze user testing videos. But, with our Collaborative Analysis suite it is quick and easy to turn user data into product action. Divide and conquer your results and then share key moments and findings to keep everyone on the same page. Collaborative Analysis is time-saving and encourages everyone to get involved in user data. Crowdsourcing can help you scale up your research! UXCrowd aggregates usability insights and ranks them with crowd voting. This allows you to immediately see which issues are most important to users. You can run more tests, identify the major issues faster, and then take action to improve your website using the wisdom of the crowd.

API Access

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API Access

Has API No

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Integrations

ChatGPT Yes

Claude Yes

Claude Duet Yes

Claude for Legal Yes

Figma Yes

Google Calendar Yes

Microsoft Outlook Yes

Microsoft Teams Yes

Prolific Yes

QuestionPro No

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Integrations

ChatGPT No

Claude No

Claude Duet No

Claude for Legal No

Figma No

Google Calendar No

Microsoft Outlook No

Microsoft Teams No

Prolific No

QuestionPro Yes

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Explore All 1 Integration

Pricing Details

$165 per month

Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.

Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.

Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.

Panel responses are pay-as-you-go for all plans.

Free Trial No

Free Version No