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Description
Lyro is an AI-driven customer service agent developed by Tidio, designed to assist businesses of all sizes—including small, medium, and enterprise—in managing customer support operations more effectively. By automating responses and handling routine inquiries, Lyro enhances resolution rates, reduces response times, and elevates overall customer satisfaction.
- Automated Inquiry Handling: Lyro can autonomously manage up to 64% of customer inquiries, delivering responses in under 6 seconds. This rapid response capability ensures customers receive timely assistance, enhancing their overall experience.
- Seamless Integration: Lyro integrates effortlessly with your website and utilizes your existing support content, such as FAQs and knowledge bases, to generate accurate and contextually relevant answers. This ensures consistency in information provided to customers.
- Multichannel and Multilingual Support: Lyro operates across various communication channels, including live chat, WhatsApp, Instagram, and Messenger, allowing you to engage with customers on their preferred platforms. Additionally, it supports multiple languages, enabling you to cater to a diverse customer base effectively.
- Task Automation: Beyond answering questions, Lyro can perform tasks such as checking order statuses, providing product recommendations based on context, price, or season, and creating support tickets. This functionality streamlines operations and reduces the workload on human agents.
- Human Oversight and Collaboration: While Lyro handles routine inquiries, human agents can monitor its interactions in real-time and intervene when necessary. This collaborative approach ensures that complex issues are addressed appropriately.
7-day free trial available. No credit card.
Description
Yelp and Thumbtack Auto-Response and Follow-ups Solution.
NZ Leads delivers immediate AI messages to incoming inquiries. Sets up automatic follow-up sequences.
Creates custom, personalized communications without any human intervention.
Smart AI technology interprets customer questions and generates responses that boost conversions.
Centralizes lead handling in a single interface. Compatible with leading CRMs. Links to Slack, WhatsApp, text messaging platforms, and beyond.
Offers Zapier connectivity for integrating with countless third-party services.
Allows message customization and timed follow-ups tailored to your company voice.
Provides analytics dashboard for monitoring performance.
Access from any mobile device to manage leads on the go.
Integrates with popular systems like HubSpot, Pipedrive, and similar platforms.
Drives revenue growth and enhances client experience.
Simplifies capturing and converting leads from Yelp and Thumbtack platforms.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
Pipedrive
WhatsApp
Zapier
Adobe Commerce
BigCommerce
Facebook Messenger
Google Analytics
Google Tag Manager
Joomla!
Integrations
HubSpot CRM
Pipedrive
WhatsApp
Zapier
Adobe Commerce
BigCommerce
Facebook Messenger
Google Analytics
Google Tag Manager
Joomla!
Pricing Details
$749
Free Trial
Free Version
Pricing Details
$99/month/business
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tidio
Founded
2013
Country
United States
Website
www.tidio.com/ai-agent/
Vendor Details
Company Name
NZ Leads
Founded
2023
Country
United States
Website
nzleads.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant