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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Lynna serves as an AI-powered assistant that addresses inquiries from website visitors by utilizing the specific content found on a business's own website, documents, and notes. Businesses can implement Lynna by integrating a snippet for a chat side panel or by distributing a hosted page along with a QR code. The assistant not only delivers responses with links to the original sources but also directs unanswered queries, requests for human interaction, and other cases requiring human discretion to the appropriate team members. Additionally, staff can allocate questions to specific branches or departments and respond via email; these replies can also be archived in the knowledge base for future reference. Lynna boasts features such as website crawling, document uploads, tracking conversation history, summarizing knowledge gaps, and managing visitor data controls. This AI tool is tailored for businesses in the UK that frequently handle customer inquiries, catering to a diverse range of sectors including letting agents, tradespeople, salons, clinics, professional services, and various other local enterprises. By streamlining the process of responding to customer queries, Lynna enhances overall efficiency and customer satisfaction.

Description

SuppFlow serves as an AI-driven email assistant designed for customer support, enabling automatic responses to incoming support inquiries without requiring human intervention. This intelligent system learns from your website, product catalog, and help resources to deliver precise, brand-consistent answers for ecommerce platforms, Shopify stores, and SaaS companies. The automated email support encompasses: - Real-time order tracking notifications that provide shipment updates directly sourced from your store. - Automated responses for return and refund requests, including the generation of return labels and confirmation of refund timelines. - Proactive shipping delay alerts that keep customers informed without the need for manual follow-ups. - Assistance with billing and subscription inquiries, such as resolving duplicate charges and managing cancellations. - Answers to product-related questions and recommendations regarding specifications, availability, and compatibility. - Support for SaaS technical issues, offering troubleshooting assistance, feature guidance, and help with API and integration queries. - Instant solutions for password resets and account access problems, enabling customers to serve themselves efficiently. This comprehensive approach ensures a seamless customer experience while reducing the workload on support teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Squarespace Yes 
Wix Yes 
WordPress Yes 

Integrations

Squarespace No 
Wix No 
WordPress No 

Pricing Details

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lynna Labs Ltd

Founded

2026

Country

United Kingdom

Website

lynna.app

Vendor Details

Company Name

SuppFlow

Founded

2026

Country

United States

Website

suppflow.com

Product Features

Product Features

Alternatives

No Alternatives

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