Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lynna serves as an AI-powered assistant that addresses inquiries from website visitors by utilizing the specific content found on a business's own website, documents, and notes. Businesses can implement Lynna by integrating a snippet for a chat side panel or by distributing a hosted page along with a QR code. The assistant not only delivers responses with links to the original sources but also directs unanswered queries, requests for human interaction, and other cases requiring human discretion to the appropriate team members. Additionally, staff can allocate questions to specific branches or departments and respond via email; these replies can also be archived in the knowledge base for future reference. Lynna boasts features such as website crawling, document uploads, tracking conversation history, summarizing knowledge gaps, and managing visitor data controls. This AI tool is tailored for businesses in the UK that frequently handle customer inquiries, catering to a diverse range of sectors including letting agents, tradespeople, salons, clinics, professional services, and various other local enterprises. By streamlining the process of responding to customer queries, Lynna enhances overall efficiency and customer satisfaction.
Description
SuppFlow serves as an AI-driven email assistant designed for customer support, enabling automatic responses to incoming support inquiries without requiring human intervention. This intelligent system learns from your website, product catalog, and help resources to deliver precise, brand-consistent answers for ecommerce platforms, Shopify stores, and SaaS companies.
The automated email support encompasses:
- Real-time order tracking notifications that provide shipment updates directly sourced from your store.
- Automated responses for return and refund requests, including the generation of return labels and confirmation of refund timelines.
- Proactive shipping delay alerts that keep customers informed without the need for manual follow-ups.
- Assistance with billing and subscription inquiries, such as resolving duplicate charges and managing cancellations.
- Answers to product-related questions and recommendations regarding specifications, availability, and compatibility.
- Support for SaaS technical issues, offering troubleshooting assistance, feature guidance, and help with API and integration queries.
- Instant solutions for password resets and account access problems, enabling customers to serve themselves efficiently.
This comprehensive approach ensures a seamless customer experience while reducing the workload on support teams.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Squarespace
No
Wix
No
WordPress
No
Pricing Details
£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial
Yes
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lynna Labs Ltd
Founded
2026
Country
United Kingdom
Website
lynna.app
Vendor Details
Company Name
SuppFlow
Founded
2026
Country
United States
Website
suppflow.com
Product Features
Product Features
Alternatives
No Alternatives