Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lynna serves as an AI-powered assistant that addresses inquiries from website visitors by utilizing the specific content found on a business's own website, documents, and notes. Businesses can implement Lynna by integrating a snippet for a chat side panel or by distributing a hosted page along with a QR code. The assistant not only delivers responses with links to the original sources but also directs unanswered queries, requests for human interaction, and other cases requiring human discretion to the appropriate team members. Additionally, staff can allocate questions to specific branches or departments and respond via email; these replies can also be archived in the knowledge base for future reference. Lynna boasts features such as website crawling, document uploads, tracking conversation history, summarizing knowledge gaps, and managing visitor data controls. This AI tool is tailored for businesses in the UK that frequently handle customer inquiries, catering to a diverse range of sectors including letting agents, tradespeople, salons, clinics, professional services, and various other local enterprises. By streamlining the process of responding to customer queries, Lynna enhances overall efficiency and customer satisfaction.
Description
Supermoon is an innovative customer service platform powered by AI, aimed at enhancing support operations by merging essential communication channels into a cohesive system. With its unique AI customization capabilities, the platform provides automatic reply suggestions, message summaries, and sentiment analysis, which empower teams to respond quickly and effectively across diverse platforms. The AI-driven phone assistant employs cutting-edge voice technology to manage calls, ensuring that all interactions remain professional and consistent. Additionally, Supermoon features an integrated CRM that allows businesses to conveniently keep track of vital customer information, thereby supporting personalized engagement. MoonChat, the live chat component of Supermoon, seamlessly integrates into websites, delivering real-time assistance to users. Moreover, the omnichannel inbox aggregates messages from various support channels, enabling teams to handle all customer inquiries through a single interface. For Shopify merchants, Supermoon also incorporates order data and customer details, further streamlining the support management process, which ultimately enhances overall customer satisfaction and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
No
Instagram
No
Microsoft Outlook
No
Shopify
No
Squarespace
Yes
WhatsApp
No
Wix
Yes
WordPress
Yes
Integrations
Gmail
Yes
Instagram
Yes
Microsoft Outlook
Yes
Shopify
Yes
Squarespace
No
WhatsApp
Yes
Wix
No
WordPress
No
Pricing Details
£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial
Yes
Free Version
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lynna Labs Ltd
Founded
2026
Country
United Kingdom
Website
lynna.app
Vendor Details
Company Name
Supermoon
Founded
2022
Country
United States
Website
getsupermoon.com
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No