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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lumos serves as a company's internal AppStore, streamlining access requests, reviews, and license management through a self-service platform. By automating access requests, approvals, and provisioning, organizations can significantly reduce the number of support tickets they receive. This not only enhances visibility into all SaaS applications and associated spending but also facilitates the removal of unused licenses through automated workflows. As businesses expand their workforce and adapt to remote working conditions, the influx of help desk tickets related to app access and permission requests can become overwhelming. With Lumos, you can manage permissions and approve access durations directly within Slack, ensuring a smoother process. Prior to a new hire's start date, Lumos will alert their manager and assist in setting up all necessary applications for them. It’s important to recognize that not all employees require access to every application; therefore, Lumos allows you to customize the AppStore according to specific employee roles, helping to streamline operations and minimize potential complications. By implementing Lumos, organizations can enhance efficiency and focus on what truly matters—driving success.

Description

The landscape of digital work has undergone a significant transformation. Workers now have the autonomy to choose their working hours, locations, and devices that enhance their productivity. As a result, they anticipate immediate access to services at their fingertips. While this may seem complicated, it is quite manageable. Utilizing Matrix42, your IT department can seamlessly manage all endpoints, applications, and services through a unified platform. This approach not only facilitates cost transparency but also ensures adherence to compliance regulations. It’s efficient, uncomplicated, and secure. Employees desire enjoyable experiences in their workplace, which encompasses the ability to work at their own pace using their preferred devices, along with a suite of digital services backed by artificial intelligence. Concurrently, IT is responsible for maintaining data security on all devices and ensuring compliance. Our software strikes an effective balance between the objectives of the business and the IT department. By applying ITIL Best Practices and the Self-Service Portal, we streamline order, approval, and provisioning workflows. Moreover, expenses and licenses are automatically allocated to the appropriate cost centers, guaranteeing compliance is upheld. This holistic approach not only maximizes efficiency but also empowers employees to thrive in a modern work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Arxes Data Management No 
Check Point Infinity No 
Datadog Yes 
Daylight Yes 
Druva Yes 
EcholoN No 
Microsoft Entra ID Yes 
Microsoft Teams Yes 
Mixpanel Yes 
Motileo Yes 
Nasuni Yes 
OneLogin Yes 
Performance Livestock Analytics No 
ServiceNow Yes 
Skydio Cloud Yes 
Zendesk Yes 
Zoom Yes 
samQ License Optimizer No 

Integrations

Amazon Web Services (AWS) No 
Arxes Data Management Yes 
Check Point Infinity Yes 
Datadog No 
Daylight No 
Druva No 
EcholoN Yes 
Microsoft Entra ID No 
Microsoft Teams No 
Mixpanel No 
Motileo No 
Nasuni No 
OneLogin No 
Performance Livestock Analytics Yes 
ServiceNow No 
Skydio Cloud No 
Zendesk No 
Zoom No 
samQ License Optimizer Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lumos

Country

United States

Website

www.lumos.com

Vendor Details

Company Name

Matrix42

Founded

1992

Country

United States

Website

www.matrix42.com

Product Features

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics No 
Vendor Management No 

Product Features

License Management

Automatic SKU Recognition No 
Central LM Server No 
Copy Protection No 
History Tracking No 
Node Management Yes 
Online Activation No 
Portable License No 
Sarbanes-Oxley Compliance No 
Timing Rights No 
Trial License No 

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