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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Your team relies heavily on email, but your workflows shouldn't have to. Lumen is designed for process leaders who still manage tasks through email. Each request is assigned to a specific owner, complete with a Service Level Agreement (SLA) and real-time cycle time monitoring, ensuring that work doesn't get stuck in inboxes. It caters specifically to operations teams within companies that have 40 to 200 employees. When information, SLAs, and responsibilities are scattered across various emails, it leads to delays, unnecessary rework, and potential compliance issues. With Lumen, process owners have a centralized, multilingual platform to oversee their workflows: they can easily track who is responsible for each task, confirm whether deadlines are being met, and understand the actual time taken for each process. We offer early access, and we will set up your initial process at no cost. Our pricing tiers include Starter at $29 per user per month, Professional at $79 per user per month, and custom solutions for Enterprise-level needs, ensuring that you can find the right fit for your organization.

Description

ProcessPlan oversees all aspects of your operations, including workflows, tasks, and decision-making, to guarantee seamless daily performance for your business. Additionally, our Machine Learning technology evaluates your processes and autonomously enhances their effectiveness. This intelligent system is designed to boost sales, elevate quality, maximize profits, minimize expenses, heighten customer satisfaction, accelerate response times, reduce rework, and much more. Remarkably, it can manage a significant portion of administrative tasks for you, slashing your management workload by approximately 60%. Our platform will guide you in identifying the various process steps, the individuals involved, and the relevant data collected throughout the process. All this information is systematically organized and presented for your convenience. Previously, documenting processes was a laborious and time-consuming endeavor, but that is no longer the case. Once the system identifies the necessary steps and participants, it can generate your process diagrams and create printable documentation with just a single click, streamlining your workflow like never before. This transformation not only saves time but also enhances overall efficiency in your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ClearoutPhone No 
HubSpot CRM No 
HubSpot Customer Platform No 
LiveChat No 
Mailchimp No 
Microsoft 365 No 
Slack No 
Stackreaction No 
Wufoo No 
Zapier No 
Zendesk No 

Integrations

ClearoutPhone Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LiveChat Yes 
Mailchimp Yes 
Microsoft 365 Yes 
Slack Yes 
Stackreaction Yes 
Wufoo Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$29/user/month
Free Trial No 
Free Version No 

Pricing Details

$12 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lumen

Country

Europe

Website

lumen.run

Vendor Details

Company Name

ProcessPlan

Country

United States

Website

www.processplan.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow Yes 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

Alternatives

Alternatives

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