Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your team relies heavily on email, but your workflows shouldn't have to.
Lumen is designed for process leaders who still manage tasks through email. Each request is assigned to a specific owner, complete with a Service Level Agreement (SLA) and real-time cycle time monitoring, ensuring that work doesn't get stuck in inboxes. It caters specifically to operations teams within companies that have 40 to 200 employees.
When information, SLAs, and responsibilities are scattered across various emails, it leads to delays, unnecessary rework, and potential compliance issues. With Lumen, process owners have a centralized, multilingual platform to oversee their workflows: they can easily track who is responsible for each task, confirm whether deadlines are being met, and understand the actual time taken for each process.
We offer early access, and we will set up your initial process at no cost. Our pricing tiers include Starter at $29 per user per month, Professional at $79 per user per month, and custom solutions for Enterprise-level needs, ensuring that you can find the right fit for your organization.
Description
ProcessPlan oversees all aspects of your operations, including workflows, tasks, and decision-making, to guarantee seamless daily performance for your business. Additionally, our Machine Learning technology evaluates your processes and autonomously enhances their effectiveness. This intelligent system is designed to boost sales, elevate quality, maximize profits, minimize expenses, heighten customer satisfaction, accelerate response times, reduce rework, and much more. Remarkably, it can manage a significant portion of administrative tasks for you, slashing your management workload by approximately 60%. Our platform will guide you in identifying the various process steps, the individuals involved, and the relevant data collected throughout the process. All this information is systematically organized and presented for your convenience. Previously, documenting processes was a laborious and time-consuming endeavor, but that is no longer the case. Once the system identifies the necessary steps and participants, it can generate your process diagrams and create printable documentation with just a single click, streamlining your workflow like never before. This transformation not only saves time but also enhances overall efficiency in your organization.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ClearoutPhone
No
HubSpot CRM
No
HubSpot Customer Platform
No
LiveChat
No
Mailchimp
No
Microsoft 365
No
Slack
No
Stackreaction
No
Wufoo
No
Zapier
No
Integrations
ClearoutPhone
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LiveChat
Yes
Mailchimp
Yes
Microsoft 365
Yes
Slack
Yes
Stackreaction
Yes
Wufoo
Yes
Zapier
Yes
Pricing Details
$29/user/month
Free Trial
No
Free Version
No
Pricing Details
$12 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lumen
Country
Europe
Website
lumen.run
Vendor Details
Company Name
ProcessPlan
Country
United States
Website
www.processplan.com
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
Yes
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes