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Description
Your team relies heavily on email, but your workflows shouldn't have to.
Lumen is designed for process leaders who still manage tasks through email. Each request is assigned to a specific owner, complete with a Service Level Agreement (SLA) and real-time cycle time monitoring, ensuring that work doesn't get stuck in inboxes. It caters specifically to operations teams within companies that have 40 to 200 employees.
When information, SLAs, and responsibilities are scattered across various emails, it leads to delays, unnecessary rework, and potential compliance issues. With Lumen, process owners have a centralized, multilingual platform to oversee their workflows: they can easily track who is responsible for each task, confirm whether deadlines are being met, and understand the actual time taken for each process.
We offer early access, and we will set up your initial process at no cost. Our pricing tiers include Starter at $29 per user per month, Professional at $79 per user per month, and custom solutions for Enterprise-level needs, ensuring that you can find the right fit for your organization.
Description
Companies can provide a pleasant customer experience using voice biometrics authentication without compromising security.
LumenVox Voice Biometrics technology screens customers through comparing input voice audio with a collection voice samples ("voiceprints") that have been verified authentic or fraudulent. Each voice is unique, just like a fingerprint. Voice Biometric Authentication is an effective way to verify identity.
LumenVox's flexible Voice Biometrics technology is available in any method that you choose. This gives organizations the ability create a seamless and secure process for verifying customers. LumenVox Voice Biometrics creates a better user experience and reduces operational costs. It also strengthens security. Liveness detection is an additional layer of security.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Avaya Aura
Pricing Details
$29/user/month
Free Trial
Free Version
Pricing Details
Contact us for pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lumen
Country
Europe
Website
lumen.run
Vendor Details
Company Name
LumenVox
Founded
2001
Country
United States
Website
www.lumenvox.com
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration